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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 30, 2021

Advisor , Jordan was excellent with customer service 👏. Kept me up-to-date with the status of my vehicle . Jordan and Willie were able to pinpoint the problem I was having with my vehicle in a timely manne More

by TIENVANVU3031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Jordan and Willie at Acura of Pembroke Pines! We appreciate you as a customer! See you next time!

July 30, 2021

fast and easy on time in and outlike the efficiency and fast and easy on time in and out like the efficiency and organization and how fast.i was in and out.of there thank you More

by GARCIAGUY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 30, 2021 -

Acura Of Pembroke Pines responded

Thank you! We're so glad we could earn your five-star rating! We look forward to seeing you again next time! - Acura of Pembroke Pines

July 30, 2021

Great service staff was very friendly and attentive . Also made recommendations about service that was needed and cost. I will always bring my wife's car back for any service needed . More

by RODGAMMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael L Grasso
Jul 30, 2021 -

Acura Of Pembroke Pines responded

Thank you so much! We're glad our team earned five stars and your recommendation! We look forward to seeing you next time you need any maintenance! - Acura of Pembroke Pines

July 30, 2021

Great service. It Only took an hour and my car was ready and cleaned. My serviceman was very pleasant and explained what was done to the car. More

by cookidycoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peguero
Aug 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We appreciate you coming to visit us here at Acura of Pembroke Pines and we hope to see you again in the future. Take care!

July 29, 2021

Fantastic service by Ron. Constant updates as to the status of my repairs. I was able to get a loaner quickly. Ron made the entire experience as easy as it could possibly be. More

by GABRIELG31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Jul 30, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for the wonderful feedback about your recent visit here at Acura of Pembroke Pines and please don't hesitate to reach out if we can be of service to you again in the future!

July 29, 2021

Gene was great and kept providing updates while waiting Gene was great and kept providing updates while waiting for my oik change. The 2 young ladies working behind the counter were pleasant and friendly. More

by REDCHIC30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionists
Jul 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for the kind comments - we can't wait to pass them along to Gene and the rest of the team! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

July 28, 2021

Frank was great! He informed me what needed to be serviced in my car! He made the process quick and my car was serviced rapidly! More

by priscillamendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 28, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear, Priscilla! Frank is a great resource on our team, and we're please he provided you with excellent service!

July 27, 2021

Well done - in and out in 99 minutes cccccccccccccccccccxxxxxccccccxccxccc C c c c c c c c c ccc c c c c ccccf. C More

by RAMES771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peguero
Jul 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting! We hope to provide all of our customers with an efficient appointment!

July 27, 2021

I came over with a possible nail in rear passenger tire. I arrived right after 6PM. Within an our the problem was diagnosed and fixed. New tire was installed. Vehicle was washed. More

by GREGGUTMAN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for the excellent review, Greg! We're so happy to hear that our team provided you with an efficient service appointment! We hope to see you next time!

July 27, 2021

From the moment I walked in I was greeted with respect and courtesy. Frank Penzo, service manager, was quick to address all my concerns and he made sure I was happy, and comfortable during my service tr More

by KARELIA.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 28, 2021 -

Acura Of Pembroke Pines responded

Your review has made our day, Karelia! Thank you for leaving us your excellent feedback and awesome rating! We will let Frank know they've earned high praise, and we look forward to providing more five-star experiences in the future!

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