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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 18, 2021

Jean Lewis was my Service Representative. As always, he takes the time to listen to your needs or concerns. And, he takes time to explain and review the services that were performed. The wait time was v More

by FANNIE.STUBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Acura Of Pembroke Pines responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for your five-star rating! - Acura of Pembroke Pines

Jul 20, 2021 -

FANNIE.STUBBS responded

I'm always in good hands when it comes to serving and taking care of my vehicle needs. Jean and his team always does a fine and thorough job and I appreciate them.

July 17, 2021

Very nice waiting area and the wait was short. The dealer that helped me was very honest about the entire procedure and explained it all to me. More

by JOVANNIGOMEZLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

July 17, 2021

I took my 2017 ILX for an oil change and tire rotation no appointment needed, which was great because last time I took my car for service I had to make an appointment because of the covid restrictions. Serv More

by plaza558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 19, 2021 -

Acura Of Pembroke Pines responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback! We hope to see you again soon! - Acura of Pembroke Pines

July 17, 2021

At Acura of Pemboke Pines you are treated like a special guest that is welcomed. It is such a great experience to go there and they are are happy to see you. Awesome customer service! More

by SYDNEYANNMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura Of Pembroke Pines responded

We appreciate this great review! Thank you so much for being part of our Acura of Pembroke Pines family! See you next time!

July 17, 2021

Jordan the service manager is the best in the country hands down. His knowledge, fantastic service, and positive attitude make him a true addition to the company. More

by chanchinni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura Of Pembroke Pines responded

We're glad Jordan provides five-star care to you and your vehicle! Thank you for the awesome review! See you next time! - Acura of Pembroke Pines

July 17, 2021

The experience was great. Jean Louis was very helpful and attentive. Jean ensure that all my questions and concerns were addressed and i was satisfied More

by CLAUDINEOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura Of Pembroke Pines responded

Your confidence in us makes our day! Thank you so much! - Acura of Pembroke Pines

July 17, 2021

Excellent service as always. Neville helped me this time and he was very friendly and knowledgeable. Suggested to get a package of services that actually saved me money :) very happy with this visit. More

by ROBERTO JIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 19, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the great review, Roberto! We know Neville and our team will be so happy to hear you enjoyed your visit to Acura of Pembroke Pines! We'll see you at your next five-star service visit!

July 17, 2021

Always a pleasure to have my car service here! From the young man that greets me to the cashier. I usually deal with Jordan in service but this time it was Ron, who was excellent!!! Very pleasant and expla More

by Elisa Natiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 20, 2021 -

Acura Of Pembroke Pines responded

We're glad you got the chance to work with Ron! We're lucky to have team members like him and Jordan here at Acura of Pembroke Pines. Take care!

July 17, 2021

Neville provides outstanding service; he explained everything and goes over and beyond his call of duty. He is polite, and consistent in his professional conduct. More

by gbarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 20, 2021 -

Acura Of Pembroke Pines responded

We appreciate this awesome review and will pass along your kind comments to Neville! Thanks again and take care!

July 16, 2021

I can speak highly enough of our service rep. Jean Louis at Acura of Pembroke Pines. Jean always goes above and beyond to make sure we are highly satisfied. Jean stays in constant communication with us and More

by Lisa Arneaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Duggan
Jul 19, 2021 -

Acura Of Pembroke Pines responded

Wow! Thanks, Lisa! We appreciate your support of Jean and the Acura of Pembroke Pines team! We'll be sure to pass along your kind comments!

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