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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 07, 2021

Very fast and friendly dealership! The moment you pull up from the outside staff to the service advisor and check out, everyone is willing to help! More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Jul 07, 2021 -

Acura Of Pembroke Pines responded

We appreciate you sharing your great experience with us. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again!

July 06, 2021

The service was excellent and fast. Nevel was very helpful! I will take my car every time. Friendly and nice atmosphere to be at. I would recommend taking your car there. More

by ILIANAFER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 07, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in the Acura of Pembroke Pines service team! It was our pleasure to take care of you. See you next time!

July 06, 2021

The service department is always professional and they seem to try and do their best to get you out the door as quickly as possible. More

by JWIN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 07, 2021 -

Acura Of Pembroke Pines responded

Thank you for your support of the Acura of Pembroke Pines service team! We look forward to working with you again in the future.

July 05, 2021

Tech. Was not mindful of their job. After changing trans Tech. Was not mindful of their job. After changing trans oil , they allowed me the drive out with oil in my transmission. Almost burn my transmissio More

by jamescnicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m in 2 mind if I should take my car back to Acura of Pembroke, Richard Im
Aug 05, 2021 -

Acura Of Pembroke Pines responded

We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. We understand your frustration and will discuss this with our team. We appreciate you bringing this information to our attention and encourage you to reach out if you have more to add to this review. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

July 05, 2021

Ron at Acura of Pembroke pines provided excellent service. He is very professional, provided timely updates. I definitely recommend Acura of Pembroke Pines. Thank you. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 07, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your positive experience with Ron! We're lucky to have him on the Acura of Pembroke Pines team and appreciate your recommendation.

July 05, 2021

Very fast service and great customer service. I would definitely recommend it. I have been with Acura 4 straight years and every time I go is a good experience. More

by suarezyariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Jul 07, 2021 -

Acura Of Pembroke Pines responded

Thank you for your years of support! We greatly appreciate your recommendation and look forward to your continued business with us!

July 04, 2021

Always a great customer service, fast, easy and friendly staff. I recommend this Acura Dealer to all my family and friends. Thank you so much More

by LILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Jul 06, 2021 -

Acura Of Pembroke Pines responded

Lily, we appreciate the stellar review! Thank you for your support of Acura of Pembroke Pines!

July 04, 2021

Excellent customer’s service and happy to assist me every time I come in for service. Thank you Jordan Ferber and service staff at Acura More

by TIAQUANDRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Acura Of Pembroke Pines responded

Jordan will be so pleased to hear! Thank you for the five-star rating and for being an Acura of Pembroke Pines customer!

July 03, 2021

Even though there were issues with the Infinity Insurance Company the service was great More

by AGINORIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Jul 06, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review - it is greatly appreciated by all of us here at Acura of Pembroke Pines!

July 03, 2021

My service advisor, Marco Pinto, provided EXCELLENT customer service. He is always professional and courteous. My car was returned to me repaired successfully, and the car was also returned in clean co More

by RDIORIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your positive experience with Marco! We're happy to hear he provided excellent customer service and we look forward to your continued business with us at Acura of Pembroke Pines!

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