Acura Of Pembroke Pines - Service Center

The advisor fixed the wrong problem and now we have no car since I have to find more money to fix the second thing that should have been fixed first. Won't use Andres again. car since I have to find more money to fix the second thing that should have been fixed first. Won't use Andres again. More

Jean is always great to work with. I schedule my maintenance through Jean and it always goes very smoothly. Thank you very much, I appreciate it. maintenance through Jean and it always goes very smoothly. Thank you very much, I appreciate it. More

My adviser has provided me with an outstanding service during my last visit at the dealership. I strongly recommend the world class customer service experience at Acura of Pembroke Pines during my last visit at the dealership. I strongly recommend the world class customer service experience at Acura of Pembroke Pines More

Quick and courteous service. Ron was Very nice. Nice waiting area inside. I made the appointment that morning and got right in. Great experience. Thanks waiting area inside. I made the appointment that morning and got right in. Great experience. Thanks More

Excellent customer service. The person that helped me was very professional and attended to all my needs promptly. Thanks a million for your kind gesture, Mr. Ron Richardson. was very professional and attended to all my needs promptly. Thanks a million for your kind gesture, Mr. Ron Richardson. More

Efficient and polite staff. This 25 word minimum is ridiculous if you want people to actually fill this out consistently. I had routine service nothing to write about ridiculous if you want people to actually fill this out consistently. I had routine service nothing to write about More

Terrible. I had made an appointment and the service adviser got there late. After I left accura dealership he calls me on my cell phone asking me if he had left his work phone in my car. As we were on adviser got there late. After I left accura dealership he calls me on my cell phone asking me if he had left his work phone in my car. As we were on the phone a lady hits my car in the back. It was not a good day. More

I was in for service to my 2014 ILX. I purchase my car from Acura of Pembroke Pines several years ago (used). I find the service at this dealership to be excellent... My Service Advisor Mr. Braganza is from Acura of Pembroke Pines several years ago (used). I find the service at this dealership to be excellent... My Service Advisor Mr. Braganza is very courteous and provide service in a professional. I have never felt he is trying to suggest service for the car that is not needed. I trust his advise. *I did not get the names of the young lady at the check-out desk, but she is very polite and helpful. More

When I brought my vehicle in for service yesterday I asked that the left rear tire be checked. I was told that it was leaking air through a plugged repair and that I should buy a new tire. The tires wer asked that the left rear tire be checked. I was told that it was leaking air through a plugged repair and that I should buy a new tire. The tires were rotated and the leaky tire that they recommended that I replace was put on FRONT right of vehicle - aren't older tires and ones deemed "not safe" supposed to be placed on the rear of vehicle? None of the tires were checked for pressure - all four had different pressure in them and the leaky one had 28 psi! I mentioned the low air pressure to my service advisor and he drove the vehicle to the service department and had them add air to the under inflated tire. I noticed on the Vehicle Inspection report that "Customer Declined Service" for both engine air and cabin air filter. I was never asked about this at the 4/14 visit, although I did decline it at a service over one year ago because I wanted to change those filters myself (I have receipts to prove this that I did this a few days later). I bring my vehicle to Acura for reliable quality service and feel that I'm having to double check what was done and not done. The service I received yesterday was disappointing. More

Marco in the service department is always informative and quick! Always makes sure to explain things clearly and is always pleasant to work with! Highly recommend Acura of Pembroke Pines. quick! Always makes sure to explain things clearly and is always pleasant to work with! Highly recommend Acura of Pembroke Pines. More