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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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March 14, 2021

So far, so good. Jean kept me informed regarding the diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. More

by MeAndDemWillSee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting Jean at Acura of Pembroke Pines! We look forward to seeing you at your next service visit!

March 14, 2021

Aa always ... amazing service! My service representative Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. More

by gloriammesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Mar 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Marco and the Acura of Pembroke Pines team! We are glad to have you as a customer.

March 14, 2021

The service was excellent, I did not have to wait long. My advisor periodically giving me updates on my vehicle. I really admire the overall quality of service. More

by PMICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Acura Of Pembroke Pines responded

What an awesome review! Thank you for letting us know we are on the right track. We look forward to your next visit.

March 13, 2021

Outstanding team. Highly recommended. This team makes buying easy with quality service! Happy to recommend the team and encourage others to check them out. Acura makes a quality car More

by rjguertin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Mar 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in the Acura of Pembroke Pines team! We are thankful to have you as a customer. Take care!

March 12, 2021

The service was great. My Service Advisor, Neville Braganza, was very professional...He explained everything that needed to be taken care of. Explained what the readings on the return documents meant More

by WLJOLLY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your positive experience with Neville! We're glad to hear he took the time to explain and go over everything with you! We hope to work with you again in the future. Take care!

March 12, 2021

Very professional, trusted and nice people on Acura of Pembroke Pines, always happy with the service provided, recommend anybody to visit them, friendly dealer and great service! More

by alancasi
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thanks for your confidence and trust in the Acura of Pembroke Pines team! We are lucky to have customers like you!

March 12, 2021

I was there for 3 hours, only my oil was changed and tires rotated. There was no timeliness and I had to remind of tire rotation as previous service date it was not completed. More

by GARCIAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neville Braganza
Mar 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback. We will be addressing your concerns with our service team and hope to provide you with a 5-star experience next time.

March 12, 2021

I had a great visit that was offered complimentary! Neville Braganza took great care of me, and I was in and out in 90 minutes. More

by Collegepete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit to Acura of Pembroke Pines! It's always our pleasure to take care of you!

March 12, 2021

it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good. More

by LEONARDO.E.GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review! We're glad to hear it was good!

March 11, 2021

The service department didn’t top fluids as the service representative recommended they would. There was no coolant or windshield wiper fluid in the tank and the Acura report gave a false reading and said More

by Emery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention, Emery. Please contact our Service Department at (877) 468-9930 so that we can address these concerns in greater detail.

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