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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,446 Reviews

5,446 Reviews of Acura Of Pembroke Pines - Service Center

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March 19, 2021

Definitely if I can get a good deal on a new car I would purchase a new one but I am happy with my purchase thanks David Campbell and the financial support team for finding me a great interest rate. More

by ACEVEDOELI62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campbell (service Advisor)
Mar 19, 2021 -

Acura Of Pembroke Pines responded

We're glad to hear you are happy with your purchase! Thank you for taking the time to leave Davis and the Acura of Pembroke Pines team this review! Take care!

March 19, 2021

Easy to make an appointment. Did not have to wait long for the service to be completed. Mr Pinto was very nice to me as usua. More

by VIVIANEN
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Acura Of Pembroke Pines responded

We're glad our team could make your visit easy and efficient! Thanks for choosing Acura of Pembroke Pines!

March 18, 2021

No words!!! I still had to pay for a new tire as my old tire got a nail while in service!! The offer was half the price as if it was my fault. Thanks but no thanks! More

by L. Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Apr 01, 2021 -

Acura Of Pembroke Pines responded

Our team appreciates your feedback. We'd like the opportunity to hear more about your experience so we can see how to best resolve this issue. Please contact our Service Department - (877) 468-9930. Thank you!

March 18, 2021

Great customer Services. The worked as done correct. Fast turn around service. Need work on cleaning the car better. I will go back to this dealership. More

by venomrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza, Andres Perez
Mar 18, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

March 18, 2021

Ayer fui porque se me pincho una llanta y el Sr. Neville me atendio muy amablemente y con mucho profesionalismo. Excelente servicio, sin mucha espera, trabajo impecable. Muy agradecida. More

by ADALLACIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 18, 2021 -

Acura Of Pembroke Pines responded

¡Nos alegra poder encargarnos de todo por usted! Gracias por elegir Acura of Pembroke Pines.

March 18, 2021

Marco was very helpful, knowledgeable and attentive. I appreciated his concern and understanding with me having a toddler with the suggestion of providing a loaner vehicle instead of having to wait on my More

by Btturnquest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your kind words about Marco. It's great to hear that he provided you with such an excellent experience and took great care of you. Thank you for choosing Acura of Pembroke Pines.

March 18, 2021

Jordan Ferber was incredibly helpful when I called about my battery &knowledgeable, checked my service agreement, provided me with the 800 # to roadside assistance & helped me right away. More

by nesiherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Mar 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad Jordan was able to help you out and we hope to be of service to you again in the future. Take care! - The Acura of Pembroke Pines Team

March 18, 2021

Excellent service from Mr. Pinto made appointment. On time. Had to wait and wait time was less then said from the start. With a car wash too. More

by krystalalegret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your experience with us at Acura of Pembroke Pines! It was our pleasure to take care of you!

March 17, 2021

Andres was great! I went in fully expecting to leave my car over night, and he told me to wait about 30 minutes and it would be ready... he wasn't kidding! Before I could decide where to go grab something More

by Stacie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 17, 2021 -

Acura Of Pembroke Pines responded

We love to see five stars, Stacie! Thank you for this awesome review! It's so great to hear Andres went above and beyond to give you a quick and easy service visit! We hope you'll come back to see us for your next appointment! Take care! - Acura of Pembroke Pines

March 17, 2021

Great service!!! As well as swiftly. Andres was helpful and listened to my concerns. Very welcoming. The cashier was also very helpful and welcoming. Thanks More

by la06777@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier person, Andres Perez
Mar 17, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about Andres and our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

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