Acura Of Pembroke Pines - Service Center

Always pleasure to go in for my service. Lots of open areas to sit and hang out while I wait. Jordan provides excellent customer service as always! I really appreciate the periodic updates as well. areas to sit and hang out while I wait. Jordan provides excellent customer service as always! I really appreciate the periodic updates as well. More

The service was excellent, I did not have to wait long. My advisor periodically giving me updates on my vehicle. I really admire the overall quality of service. My advisor periodically giving me updates on my vehicle. I really admire the overall quality of service. More

So far, so good. Jean kept me informed regarding the diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. More

Aa always ... amazing service! My service representative Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. More

The service was good up until I picked up the car and left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the ex left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the expressway, I felt it more. I immediately called Marco Pinto (Service Person). He told me to bring the car back. I went back and explained to him the issue. He came out, checked the tire and told me I had a nail stuck in the tire and it had gone through so the tire had to be replaced. Prognosis: $218+tax. I was in shock and explained to him the car was fine when I dropped it off for service and this nail must have been picked up here as I had just picked it up. He told me there was no proof of that and that they had checked all the tires and they were fine. Basically, it was my word against his. He told me he was sorry but I would have to pay for the new tire as they were not responsible. I paid for the new tire and left the dealership feeling robbed, angry, and so disappointed. After 6 years of being a loyal customer, I am planning to never lease an Acura car again or at least never visit this leadership. You just lost a customer More

my plan included coverage for tire repair and replacement, I called for service and it was done with in 4 hrs, first sevice had to be upgrades with a tow service to Acura of Pembroke Pines, my ca replacement, I called for service and it was done with in 4 hrs, first sevice had to be upgrades with a tow service to Acura of Pembroke Pines, my car was ready and running next day with a new tire, 0 cost to me More

Outstanding team. Highly recommended. This team makes buying easy with quality service! Happy to recommend the team and encourage others to check them out. Acura makes a quality car buying easy with quality service! Happy to recommend the team and encourage others to check them out. Acura makes a quality car More

Very professional, trusted and nice people on Acura of Pembroke Pines, always happy with the service provided, recommend anybody to visit them, friendly dealer and great service! Pembroke Pines, always happy with the service provided, recommend anybody to visit them, friendly dealer and great service! More

I was there for 3 hours, only my oil was changed and tires rotated. There was no timeliness and I had to remind of tire rotation as previous service date it was not completed. tires rotated. There was no timeliness and I had to remind of tire rotation as previous service date it was not completed. More

I had a great visit that was offered complimentary! Neville Braganza took great care of me, and I was in and out in 90 minutes. Neville Braganza took great care of me, and I was in and out in 90 minutes. More