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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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January 28, 2021

Gave 5 stars for Marco Pinto and his team. I was impressed with his knowledge, courtesy and also felt safe at their facility with their Covid safety practices.. More

by DKBEAM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura Of Pembroke Pines responded

Thank you for the 5 stars! Marco and the team will be so glad to see your positive feedback.

January 28, 2021

This dealership never fails to provide great customer service. Service techs have always been good help but Jordan was top knot with helping me out this time. More

by SOPHIAABIGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 28, 2021 -

Acura Of Pembroke Pines responded

Customer satisfaction is our top priority here at Acura of Pembroke Pines, so it's great to hear you always leave happy! Thanks for trusting our service team, we're glad to have you as a customer!

January 27, 2021

The people at.Acura Pembroke Pines treat my wife and I like family. They always provide us accurate timely information about the disposition of our vehicle. More

by TOMMY490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura Of Pembroke Pines responded

Thank you! We're glad to have you as part of the Acura of Pembroke Pines family! We greatly appreciate your business with us and hope to have you as a customer for life!

January 26, 2021

I had an awesome experience m, no complaints about the service. Mr. Jean Louis is the best representative of Acura of Pembroke Pines. He’s the reason I go there. More

by yvesmariealtidor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your experience! We're so glad Jean could take great care of you. We appreciate you being an Acura of Pembroke Pines customer!

January 26, 2021

Richard was very friendly and helpful. Went above and beyond to take care of my needs. I am looking forward to working with him in the future. More

by AMR_520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Jan 26, 2021 -

Acura Of Pembroke Pines responded

Thanks for this wonderful feedback! It's great to hear Richard went above and beyond to take care of you. We look forward to your continued business with us at Acura of Pembroke Pines!

January 26, 2021

Excellent and friendly service. Very good communication. Loaner car was appreciated. Both Richard and Jean Louis were very polite and helpful. Thank you very much for the great service. More

by PILATES1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Im
Jan 26, 2021 -

Acura Of Pembroke Pines responded

We are honored to receive your support! Thanks for your business, and your kind words, from all of us here at Acura of Pembroke Pines!

January 26, 2021

Everything was fantastic. A special thanks to Marco. Everything was fantastic. A special thanks to Marco. Service specialist was absolutely spectacular. Everything was fantastic. A special thanks to More

by HUGHEDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Acura Of Pembroke Pines responded

We appreciate your confidence in Marco and the Acura of Pembroke Pines service team! We'll see you at your next service appointment!

January 26, 2021

When I leased my vehicle from your agency I received horrible treatment and promised myself that I would return only at the end of my lease. Because of time and convenience I had my sister pick me up a More

by ecoastalins
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jan 29, 2021 -

Acura Of Pembroke Pines responded

Eva, thank you for the positive feedback about your experience with Neville. Your comments about being treated horribly and feeling uncomfortable waiting in our dealership are very concerning to me. Please contact me at your earliest convenience to provide some feedback about your experiences so we can address your concerns with our team. Larry Schlossberg - General Manager - lschlossberg@czag.net

January 26, 2021

Acura of Pembroke Pine staff is very professional, always appointment on time, loaners service, Vehicles return clean. I am always very satisfied with the service provided at this facility. More

by Gus
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Acura Of Pembroke Pines responded

Gus, this type of feedback means so much to our team! We appreciate your business with us at Acura of Pembroke Pines and hope to see you back soon!

January 25, 2021

The 2 people in the service department (Marco and Andre) provided excellent customer service. Having around 10 years my car serviced at Acura of Pembroke Pines, I can always count on great customer service More

by HENRYSOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Jan 25, 2021 -

Acura Of Pembroke Pines responded

Henry, thank you for your years of business with us at Acura of Pembroke Pines! We're so glad to hear you can trust Marco, Andre, and the service team! We'll see you at your next service appointment!

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