Acura Of Pembroke Pines - Service Center

Service Advisor Jordan Ferber always does a great job with customer service. He’s up front with prices and takes time to explain what’s best for vehicle maintenance. He’s always prompt to respond to me with customer service. He’s up front with prices and takes time to explain what’s best for vehicle maintenance. He’s always prompt to respond to messages and even last minute appointments. More

Best service ever from an Acura dealer. I drive over an hour to use them since they are far superior to other dealers. Easy to schedule appointment and they were right on time and efficient. Jordan was gr hour to use them since they are far superior to other dealers. Easy to schedule appointment and they were right on time and efficient. Jordan was great, very professional and courteous. He is the best service representative I have had and I have been with Acura for 15 years. John, Tommy and Angela in parts were all great and very courteous and helpful as well. More

As always, I received excellent service from the Acura of Pembroke Pines service department. Jean, my service advisor, handled everything courteously and professionally. The service I receive from the servic Pembroke Pines service department. Jean, my service advisor, handled everything courteously and professionally. The service I receive from the service department at this dealership is what keeps me driving Acura’s. More

Great service and I was out by the time I was told. Waiting area was clean and everyone was respectful and used social distancing. Check out was also very quick and my car was already waiting for me wh Waiting area was clean and everyone was respectful and used social distancing. Check out was also very quick and my car was already waiting for me when I walked out. More

Jordan, John G., John P. And Jean are the best. They are always willing to help and get things done. The service department is what keeps my family coming back. always willing to help and get things done. The service department is what keeps my family coming back. More

I always enjoy going to Acura is Pembroke Pines. I truly like my service advisor, Jordan Ferber. My car is ready when he says it will be and it’s clean! The coffee and the snack shop are added bonuses!! like my service advisor, Jordan Ferber. My car is ready when he says it will be and it’s clean! The coffee and the snack shop are added bonuses!! More

Bad experience trying to get my spare key that was promised by sales rep (Gio) when I bought the car. It took many hours, multiple complaints, and several visits to finally get it approved by the sale promised by sales rep (Gio) when I bought the car. It took many hours, multiple complaints, and several visits to finally get it approved by the sales manager (Sam). Originally he said it would be mailed to me and that did not happen, then he told me to come after 5pm and it took 2 hours of waiting only to find out it was "not approved" by sales manager. The next day I called the sales manager (Scott) and he said I had to come during work hours. Long story short, I had to miss work and spend my gas to get this spare key. Very big hassle. More

Have no Complaints. Staff was very polite, efficient, fast, and very customer friendly. And always accommodating the best price for the services being performed on the customer car. fast, and very customer friendly. And always accommodating the best price for the services being performed on the customer car. More

I was double charged. Not happy about that. Would have never known if I didn’t randomly check my account. Better controls should put in place to prevent customers from being double charged. never known if I didn’t randomly check my account. Better controls should put in place to prevent customers from being double charged. More

Mr Braganza is a wonderful person who treats his client in a very respectful manner and pays attention to all your needs pertaining to your vehicle. I wish him the best at his position . in a very respectful manner and pays attention to all your needs pertaining to your vehicle. I wish him the best at his position . More