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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,481 Reviews

5,481 Reviews of Acura Of Pembroke Pines - Service Center

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October 01, 2020

Everyone is friendly and helpful.Would recommend this Everyone is friendly and helpful. Would recommend this dealer to my friends. I I I I I I I I I I I I I More

by PHARMGAL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for your feedback! -Acura of Pembroke Pines team

October 01, 2020

Making an appointment was very easy. When I arrived I was warmly greeted and was told what I exactly needed to do. After waiting for a very short time, Neville greeted me and I told him what needed to be don More

by ECOMAN423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Oct 01, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Neville at Acura of Pembroke Pines! We hope to deliver this level of customer service to all of our clients!

October 01, 2020

Jean Louis, my service advisor was professional and courteous. He kept me informed and provided a loaner since my vehicle needed a part that needed to be ordered and it took a week to get my vehicle b More

by plaza558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Acura Of Pembroke Pines responded

We appreciate your honest review! We're so happy that Jean Louis earned your 5-stars! See you next time at Acura of Pembroke Pines!

October 01, 2020

Jean is has the best excellent customer service since I have been going to the dealership to get my car serviced. Always smiling and asking if there is anything that he can help me with. I highly recommend More

by BJOSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Jean Louis at Acura of Pembroke Pines! He is exactly as you described, and a great asset to our service team!

September 30, 2020

My issue was resolved in a timely manner and my experience was great. Service person was very polite and helpful Would come to this dealership again More

by pburden0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines! We look forward to your next visit!

September 30, 2020

This was my first “evening” appointment on a weekday. I was taken in promptly, the work was done in a timely manner, and I felt clean and safe as I waited in the customer area. More

by OCEANS520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We can't wait to see you at your next service appointment!

September 30, 2020

Customer service oriented service employee. Very knowlegeable and friendly to customer. He always give you updates about the serive being done and give recommendations as to the sevices that is ne More

by DAN2GOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Sep 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us!

September 30, 2020

Marcos is a very helpful person, whenever I call him he takes care of me and helps me solve my situation, I always be pleased More

by LISDIAZ111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Acura Of Pembroke Pines responded

Marco and our team are so lucky to have you as a customer for life! See you next time!

September 30, 2020

My car battery stopped working. Called to see if can bring in the car in, was told to come in the same day. Arrived at the service department and was helped promptly. Thank you. More

by DC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to our team at Acura of Pembroke Pines!

September 30, 2020

professional and courteous , Marco took care of my car. he also gave me a discount for my oil change. I would recommend this dealership to my friends. More

by Type S 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines!

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