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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,481 Reviews

5,481 Reviews of Acura Of Pembroke Pines - Service Center

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September 22, 2020

The staff was very friendly and helpful. Joe Urteaga was amazing and answered every question we had, as well as provided excellent service to us. More

by SHACHARIORELLANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza, Alejandro Castillo
Sep 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for leaving Acura of Pembroke Pines, with a 5-star review! We can't wait to pass along your kind words to Joe!

September 22, 2020

I have dealt with a majority of the service advisors and never had an issue. They always go above and beyond to help me and explain any service my car is in need of as well. More

by BCHBUM1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience with the Acura of Pembroke Pines team! We look forward to seeing you at your next service appointment!

September 21, 2020

The dealership is ran very efficiently and team is very nice. I currently have two leases and plan to get another for my daughter. Thank you More

by TULIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Sep 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review. We really appreciate it! - The Acura of Pembroke Pines team

September 21, 2020

Always excellent & Fast Service. Mack Remy is my service advisor. He is always attentive and very polite. Always a pleasant experience when I have to take my car in for service. More

by melivelez13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 23, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Mack at Acura of Pembroke Pines! We hope you choose us for all of your automotive needs!

September 20, 2020

My experience was great and definitely will come back to see Navielle. His always attentive and giving me advice on what I need to do and whats I need to do on my next visit. More

by NILDS1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Sep 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Naville at Acura of Pembroke Pines! We look forward to working with you again!

September 20, 2020

Excellent service. Fast and accurate with assessment and suggestions. Very polite and accommodating. Waiting area was very clean and welcoming. I would definitely recommend to friends and family. More

by PELLEGRINO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Sep 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines! See you next time!

September 20, 2020

Service is always great and efficient every time I visit the dealership for my routine maintenance check up and oil change. Kiddos to Mack Remy! More

by Btturnquest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 22, 2020 -

Acura Of Pembroke Pines responded

We appreciate your business and kind review! The team at Acura of Pembroke Pines looks forward to seeing you again soon.

September 19, 2020

Service was fast and professional. I called ahead of time to insure they had a specific part and Mr. Pinto made sure they ordered it before my appt; therefore, there was no wait time for the part to arrive. More

by MS.CYNTHIA.CORBETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to tell us how we did, Cynthia! We're so happy to hear that Mr. Pinto and our service team provided you with an efficient appointment! See you next time at Acura of Pembroke Pines!

September 19, 2020

Jean Luis is always very nice and helpful . No other Jean Luis is always very nice and helpful . No other words are needed , have been going to him for years and he’s the best ! More

by DBGPT
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Jean Luis at Acura of Pembroke Pines for all of your service needs!

September 18, 2020

The work done was fine but I believe that better guidance could be given. I had timing belt changed and was informed that I needed to have the oil pump gasket changed. Why couldn’t this have been done duri More

by ALEMANJU
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for your feedback. If you would like to discuss your visit offline, please contact the general manager at lschlossberg@czag.net.

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