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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,481 Reviews

5,481 Reviews of Acura Of Pembroke Pines - Service Center

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August 29, 2020

Jean took my appointment and processed me when I got there. I was in and out in a timely manner. All of the service advisors do a great job. More

by mark.cohen16334
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Acura Of Pembroke Pines responded

Thank you for your feedback, Mark! See you next time at Acura of Pembroke Pines!

August 28, 2020

Great Customer Service from Adviser jean Louis. Very courteous & knowledgeable. He took care of all my car issues. Very satisfied with the customer service provided. More

by charleslemoine954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We will pass along your 5-star review to Jean-Louis!

August 28, 2020

As always, Mack Remy provided top notch customer service. Service was quick and thorough. Thank you Mack for your help and efficiency! Highly recommend him More

by JNGA18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Aug 28, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Mack at Acura of Pembroke Pines! We will pass along your kind review to him!

August 28, 2020

Great Customer Service and quality of work. I have always been happy with the service I receive and the knowledgeable staff. Happy to continue here. More

by LAURALROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Aug 28, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, Laural! We appreciate your business! See you next time!

August 27, 2020

Dislike the manufacture policy of not providing a full warranty on batteries replaced. Appreciated the manager, Jordan, helping me out to the extent he could on price. More

by S
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza
Aug 28, 2020 -

Acura Of Pembroke Pines responded

Thank you for your honest review. We're happy to hear that Jordan took the time to work with you on a new price. We hope to see you again!

August 27, 2020

Excellent service from Marco as always!! He takes really great care of his customer, with quick turnaround. However, the car wash was spotty and could have been better. Otherwise, all great! More

by rahelyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience at Acura of Pembroke Pines! We will pass along your honest feedback to Mack and the rest of the service team.

August 27, 2020

I went to see Mark in the service department and he was the best at what he does. I live in Daytona and prefer to service my car there every time that I have been to south FL. I will surely go back again n More

by DRFRANTZ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Aug 28, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines! We're so happy to hear that Mark has provided 5-star service! See you next time!

August 27, 2020

Neville is great! Gave me all the information i needed. Great customer service and feed back. He is willing to help and gave me updates More

by YOONGKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Aug 28, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to review your experience with Neville! We will pass along your kind review to him! See you at Acura of Pembroke Pines next time!

August 27, 2020

Terry was very helpful and informative. I’m glad he was there to help me get my car that I very much needed. Thank you! More

by Ciara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 27, 2020 -

Acura Of Pembroke Pines responded

Thank you, Ciara! We're so happy to hear that Terry helped you find the perfect car! See you next time at Acura Of Pembroke Pines!

August 27, 2020

I don’t drive from Boca Raton to Pembroke Pines because I like to drive! The good people at Acura of Pembroke Pines take good care of me and my TLX. I wouldn’t go anywhere else! More

by clewis0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Acura Of Pembroke Pines responded

Thank you for supporting Acura of Pembroke Pines! We're happy to hear we're worth the drive!

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