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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,484 Reviews

5,484 Reviews of Acura Of Pembroke Pines - Service Center

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August 21, 2020

Marco Pinto took care of me and was very friendly and helpful. made our experience at this dealership great. I will definitely go back to this service center. More

by WAGNERXCOELLO
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! It's great Marco made the process easy as that is what we strive to do every day! See you next time!

August 21, 2020

Great customer service experience with a job well done and expeditiously. Mr. Louis made sure I was out on time for work with a smile More

by traceia04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Acura Of Pembroke Pines responded

This is what we like to hear! We're so happy that Louis took such great care of you during your service visit at Acura of Pembroke Pines!

August 20, 2020

Excellent service! Very helpful very profesional. My service was very fast, the fees are the best I've ever seen for this dealership Acura of Pembroke Pines. Jordan Ferber is excellent service advisor. More

by GROUPERYELLOWTAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Ferber, Mack Remy, Neville Braganza, Alejandro Castillo
Aug 20, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines service department! We're so happy to hear that we earned your 5-stars!

August 19, 2020

Mr. Marco Pinto always gives me the best service, he Mr. Marco Pinto always gives me the best service, he always gives me solutions and not problems ... he is friendly and an excellent person ... thank More

by ANTHONYZR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to tell us how we did, Anthony! We're so happy to hear that Marco earned your 5-stars! - Acura of Pembroke Pines

August 19, 2020

Un servicio rapido y preciso, estuve menos de una hora por una llanta ponchada y sentio como si nada, los trabajadores son muy amables y amigables.. More

by gregory0390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Acura Of Pembroke Pines responded

¡Gracias Gregory!

August 19, 2020

A very friendly and helpful atmosphere. They go out of their way to make sure you are taken care of and satisfied with the work. More

by MALIBU152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Acura Of Pembroke Pines responded

Thank you for the 5-star service review! - Acura of Pembroke Pines

August 19, 2020

Sales person was not there. I was there 30 minutes before the appointment and I had to wait. Employee on loaner and return vehicle area need professional training More

by toruda2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
Sep 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. If you would like to discuss further details of your experience, please contact the general manager at lschlossberg@czag.net

August 19, 2020

Marco Pinto has been our service advisor for years. He is simply the best. He provides honest and professional advice with a client driven attitude. More

by juan.p.machado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
Aug 19, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Marco at Acura of Pembroke Pines, Juan! We appreciate your continued support!

August 17, 2020

I have worked with Marco at the service center for several years and have always been satisfied with the service and his courtesy. I was pleased with everyone wearing masks and the marked spaces for More

by LLOURAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Acura Of Pembroke Pines responded

We appreciate your feedback! We will pass along your kind words to Marco at Acura of Pembroke Pines!

August 17, 2020

The service at Acura of Pembroke Pines was excellent and Neville was great as usual. I’ve always had a pleasant time when I take my car there for service. More

by SIDNEY.PRICE
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Aug 18, 2020 -

Acura Of Pembroke Pines responded

It was great to see you here again, Sidney! Neville always loves assisting you with any of your service needs! See you at Acura of Pembroke Pines again!

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