Acura Of Pembroke Pines - Service Center

Emilio and Marco from The service department was amazing, I had nothing but great experience, thanks! I had nothing but great experience, thanks! More

The man that worked with me was extremely well spoken and well mannered. Service was FAST and car looked shiny and new! well mannered. Service was FAST and car looked shiny and new! More

Kramer was very helpful with showing me my car and the whole process was easy and stores free whole process was easy and stores free More

I recently visited Acura Pembroke Pines for an oil change, and I couldn’t be happier with the service I received. From the moment I arrived, the staff was friendly, professional, and attentive. The se change, and I couldn’t be happier with the service I received. From the moment I arrived, the staff was friendly, professional, and attentive. The service team was transparent about the process and answered all my questions. The oil change was completed quickly and efficiently, and my vehicle was returned spotless. I truly appreciate their attention to detail and genuine care for customer satisfaction. Overall, a fantastic experience that keeps me confident in choosing Acura Pembroke Pines for my automotive needs. Highly recommended! More

The service at Acura was excellent. It was extremely easy to make the appointment and Emilio was very helpful. It was extremely easy to make the appointment and Emilio was very helpful. More

5 star maintenance department. Mike did a fantastic job from start to finish. He knew exactly the part I needed and had it installed quickly. Included a car wash and interior vacuu Mike did a fantastic job from start to finish. He knew exactly the part I needed and had it installed quickly. Included a car wash and interior vacuum. While I waited there were newspapers and a cafe. Child was playing with the table toys. Quite a contrast to the horrible maintenance department where I take my 2025 Acura Integra in Chesapeake, Virginia! More

I’ve consistently had issues with service at Acura Pines ever since purchasing my lease. During the lease period, I felt the customer service was much better more responsive and reliable. Unfortunately, tha ever since purchasing my lease. During the lease period, I felt the customer service was much better more responsive and reliable. Unfortunately, that changed once I officially bought the vehicle. One of the ongoing frustrations has been with my email on file. At one point, it was removed, and I specifically asked to have it updated so I could receive service coupons. Yet when I went to pay for an oil change, the cashier told me there was still no email attached to my account. I brought this up with my service advisor again but this wasn’t the first time I had to ask. It’s disappointing when something that simple keeps being overlooked. I also requested quotes for a dashboard and AC piece and was told the information would be included in my paperwork. It wasn’t. No quotes were provided, and no one ever followed up. That alone made it feel like it wasn’t worth continuing to press for answers. Overall, I’ve been disappointed with the service here. I’ve given multiple chances even for small, basic things but I no longer feel like a valued customer. At this point, I’m not sure I’ll be returning. The level of service just isn’t what it used to be. More

was prompt, Mr Jean is always courteous and professional. My car maintenance was done in an efficient and timely mannerisms My car maintenance was done in an efficient and timely mannerisms More

I have been going to Acura Pembroke Pines for just about 10 years. Jean Louis from the Service Dept has always been exceptional. I am far from this dealership, but it is worth my while to get my service the 10 years. Jean Louis from the Service Dept has always been exceptional. I am far from this dealership, but it is worth my while to get my service there just because of the great customer service I get from Jean. For everything else, I have a good warranty from Acura. More

I’m grateful for those Auto Technicians that fixed my car with regards to the A/C, brakes, and all 4 recalls. They are awesome. God be bless you all. Thank you! with regards to the A/C, brakes, and all 4 recalls. They are awesome. God be bless you all. Thank you! More