Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,430 Reviews of Acura Of Pembroke Pines - Service Center
quick prompt service Service was completed ahead of schedule. Marco was friendly and courteous, he explained the results of my multipoint inspection, Vehicle was returne Service was completed ahead of schedule. Marco was friendly and courteous, he explained the results of my multipoint inspection, Vehicle was returned nice and clean. More
Good experience The service person was Pleasant and professional Mackenson Remy was very helpful and nice he was highly recommended and I was not disappointed. . My The service person was Pleasant and professional Mackenson Remy was very helpful and nice he was highly recommended and I was not disappointed. . My experience was good I would go back to him . More
Excellent Service Marco was on point with the service and attention. Thank you for your willingness to go far and beyond to assist me. A true asset to the service team! Marco was on point with the service and attention. Thank you for your willingness to go far and beyond to assist me. A true asset to the service team! More
Service done right!! My service advisor, Mack Remy, is amazing!! He is always so very helpful and accommodating. My service appointments always flow effortlessly. He ensur My service advisor, Mack Remy, is amazing!! He is always so very helpful and accommodating. My service appointments always flow effortlessly. He ensures that all of my concerns are handled. More
Waiting time before service! Please if the customer has an appointment at the time the service advisor is at lunch, the person who receive the vehicle must advice the customer. I Please if the customer has an appointment at the time the service advisor is at lunch, the person who receive the vehicle must advice the customer. I had to way 30 minutes before someone take care of me. More
Routine service Excellent service from Mack For my Acura MDX car service. Quick turnaround time as I was on my lunch hour and still was was able to get a car wash an Excellent service from Mack For my Acura MDX car service. Quick turnaround time as I was on my lunch hour and still was was able to get a car wash and vacuum More
Excellence Receiving a careful and personalized attention by all the staff that serves you in the Service Department is definitely something that makes the visit Receiving a careful and personalized attention by all the staff that serves you in the Service Department is definitely something that makes the visit to the Dealer special. Since we bought our new 2019 Acura MDX, Mr. Marco Pinto has served us in Service and on each visit he has made us feel welcome in different ways, which helps us understand that every penny we pay there is well worth it. He spends quality time in conversations with us that makes you understand that we are not a customer who goes through any other establishment, we feel treated by him as if we were part of the Pembroke Pines Dealer Acura, as if he were the one to whom he was attending and we appreciate that very much. As if this were not enough, every worker with whom we cross the road inside the Dealer has a greeting and a friendly smile. The lady who works at the entrance coordinating that they attend us (sorry not to know her name), goes out of her way to find the most comfortable way for us to be taken care of, even though our salesperson is not available. And Mr. Sean Bradford, our salesman, also takes much of his time to make our stay at the Dealer enjoyable, as if we were the only ones that cares about those long minutes of natural and careful attention he uses and takes to update us and guide us on the new cars that Acura will soon put on the market. Definitely in Acura from Pembroke Pines they know how to choose their staff well and that makes them especially excellent. Thank you. ------------------------------------------------------------------------------------------- Recibir una atención esmerada y personalizada por todo el personal que te atiende en el Departamento de Servicio es definitivamente algo que hace especial la visita al Dealer. Desde que compramos nuestro nuevo 2019 Acura MDX, nos ha atendido el Sr. Marco Pinto en Servicio y en cada visita nos ha hecho sentir bienvenido de diferentes maneras, que nos ayuda a entender que cada centavo que pagamos allí bien vale la pena. El emplea tiempo de calidad en conversaciones con nosotros que te hace entender que no somos un cliente más que pasa por cualquier otro establecimiento, nos sentimos tratados por él como si fueramos parte del Dealer Acura de Pembroke Pines, como si fuera a él mismo a quien él estuviera atendiendo y eso lo apreciamos mucho. Como si ésto fuera poco, cada trabajador con los que cruzamos camino dentro del Dealer tiene un saludo y una sonriza amistosa. La señora que trabaja en la entrada coordinando que nos atiendan (perdonen no saber su nombre), se desvive por encontrar la manera más cómoda para nosotros de que seamos atendidos, aún no estando disponible nuestro vendedor. Y el Sr. Sean Bradford, nuestro vendedor, toma también gran parte de su tiempo para hacernos agradable la estancia en el Dealer, como si fuéramos los únicos que le importa en esos largos minutos de atención natural y esmerada que utiliza y aprovecha para actualizarnos y orientarnos sobre los nuevos autos que Acura pondrá pronto al mercado. Definitivamente en Acura de Pembroke Pines saben escoger bien a su personal y eso los hace especialemente excelentes. Gracias. More
Great service overall The advisor always take care of me, quick and easy, mr Braganza is very friendly and considered, always give me my free car wash!!! Thanks The advisor always take care of me, quick and easy, mr Braganza is very friendly and considered, always give me my free car wash!!! Thanks More
excellent always well conrdinated service would recommend highly to all, great service from the service department coordinated from the time you get in to the time you leave. just amazing would recommend highly to all, great service from the service department coordinated from the time you get in to the time you leave. just amazing More
Excellent experience Good customer service , fast oil change was in and out Treated my car with care , very good experience. Overall 10/10 great work . Loved it Good customer service , fast oil change was in and out Treated my car with care , very good experience. Overall 10/10 great work . Loved it More