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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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October 31, 2019

Maintenance service Always get great and timely service and waiting area is always comfortable. Jean has been my advisor for many year he always remembers me by name each More

by vicstuf3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We like our customers to feel like family here at Acura of Pembroke Pines. Thank you for your business, and leaving us the 5-star review!

October 31, 2019

Best Customer Service Service done quickly but efficiently. Acura of Pembroke Pines always checks every thing in and out leaves me feeling safe and secure with a reliable v More

by NAT22.81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Nov 01, 2019 -

Acura Of Pembroke Pines responded

We always make sure our customers' vehicles are safe and repaired correctly. Thank you for the 5-star review, and choosing Acura of Pembroke Pines!

October 30, 2019

First time buying a new car without my husband I’m a long time Acura owner and can say that service whether routine or other is always efficient. However, this time, instead of driving my old More

by Carolyn Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis , Camilo Torregroza
Oct 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for such a great review, Carolyn! We are always happy to show our customers some of the newer models Acura have been working on. The 2020 RDX was a beautiful choice! We appreciate your business, and look forward to your next visit.

October 30, 2019

Service department Jordan from the service department made sure to keep me updated when we could not figure out exactly what was going on with my car. Electrical bugs, w More

by JEFF.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We are glad that Jordan and our team were able to assist you with the bug issues you were experiencing. You can always count on our team to do their best to resolve any issues with your vehicle! Thank you for leaving us the 5-star review.

October 30, 2019

exc ellent customer services excellent customer services skills !! super punctual , friendly very professional, expected time of services , Marcos Pintos is excellent employee alw More

by msanchez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Pinto excellent customer services skills
Oct 31, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! The team at Acura of Pembroke Pines appreciates your business and the review.

October 30, 2019

Fast Service Wait time was about an hour and half. I got my oil changed, tire patched, battery changed & car washed. Very pleased. Jean is always helpful & puts me More

by tasha0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Marie Louis
Oct 31, 2019 -

Acura Of Pembroke Pines responded

You can always count on Jean and the team! Thank you for the 5-star review, Tasha.

October 30, 2019

Absolute Lifesavers! Honestly, I only came in for the airbag recall and I was informed about the bad condition of my car, from my brakes to my tires. Jordan was super help More

by VICKYTCHERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with us, Vicky! Thank you for leaving us the great review. The team at Acura of Pembroke Pines appreciates your business!

October 30, 2019

Excellent Customer Service (Service Department) The service department is Professional, prompt and courteous. No long wait and always a pleasure! Mack Remy assisted me throughout the process and was More

by NAJALY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Mack in our service department! Thank you for your business, and the 5-star review.

October 29, 2019

Amazing service Nelson and his service team were professional, accommodating and extremely communicative in what could have been an otherwise burdensome process! Acur More

by davidkrasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words, David. We do our best to deliver quality customer care in every department. Your business, and the review are greatly appreciated!

October 29, 2019

replace tire Everything was fine, I was informed the a warranty on tires ran out. When these tires were purchased and installed, I was told: 'that as long as the t More

by LOUISBASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the review, Louis. We are glad you enjoyed the quality of our work. In regard to your tire warranty, the hazard protection program you purchased had an expiration date of May 2018. Your last repair was done in February 2018, explaining why there was no cost. We apologize if there was any miscommunication. If you have any further questions, please reach out to our general manager at lschlossberg@czag.net.

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