Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,469 Reviews

5,469 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
October 18, 2019

Tires & Brakes Got tires put on the front. Jordan showed me the tread wear with the meter & I also inspected at the ladder bars. I knew I needed the left front & aft More

by RPMJR130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure taking care of your tires and brake shoe replacements. We are glad to hear the car is running smoothly! We appreciate you taking the time to leave us the 5-star review, and choosing Acura of Pembroke Pines.

October 18, 2019

Amazing Customer Service Jordan Ferber is always providing Amazing Customer Service. Thats why I keep coming back to Acura and him Acura should be extremely happy to have suc More

by BABIE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Jordan is certainly an asset to have as part of our team here in Pembroke Pines. Thank you for the review, and your business!

October 18, 2019

Great service! Thank you for a great service, comfortable waiting room ! Great attention with the car, washing the car is very helpful too! Enjoy the coffee and env More

by jaramillomariaclara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Service is our expertise! We are glad you enjoyed your service experience. Thank you for the 5-star review, and choosing Acura of Pembroke Pines.

October 18, 2019

Excellent Service Service experience was excellent. fully explained what all things were needed and kept me in loop of service status. Overall the service center visit More

by manusunil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad your service experience went as smoothly as possible. Thank you for your business and the review!

October 17, 2019

Fantastic Service Special thanks to Mr. Jordan Ferber and his staff for great service and had me in and out ASAP, Acura of Pembroke Pines Dealership has always been gr More

by cherryhugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We do our best to make each visit a good one! Thank you for always choosing our dealership, and leaving us the wonderful review. The team here appreciates your time and business!

October 17, 2019

Excellence personified Jordan Ferber (as in the past) provided me with great service/effort. Always kept me updated. The entire staff was friendly, courteous and a pleasu More

by Frank S. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy, David Becker
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Jordan and the rest of our team! Thank you for the 5-star review, Frank.

October 17, 2019

Fast and flexible! I went in for something else and was able to get the service for the car at the same time. They were fast and the waiting room was perfect, for when More

by GGGG79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy *****
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We like to keep our customers comfortable, no matter the age! Thank you for sharing your experience with our service department. We appreciate your business and the review.

October 17, 2019

Excellent The service per se was excellent. However, I am concerned that the charge of $460.00 to replace a rear stop light was excessive and does not invite n More

by TERES81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for providing us with the positive feedback. In regard to the price, this was the result of not just the tail light, but your tail light system being damaged. The replacement part alone is $319. This does not include labor or tax. We also detailed your vehicle and bumper to remove the markings from the damage. If you would like to discuss this in further detail, you may contact our GM at lschlossberg@czag.net.

October 16, 2019

great service, great customer service and friendliness by Neville. He did the extra mile to get my car done as soon as possible. Will return. More

by TARJA.STEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
neville braganza
Oct 17, 2019 -

Acura Of Pembroke Pines responded

You can always rely on Neville for quality customer care. Thank you for leaving us the positive review, and choosing our dealership for your service needs.

October 16, 2019

Air bag recall Excelente Custumer service and provide good time I truly recommend dealer and service well they a offered me lots of options to the service thank More

by FABIAN2152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Oct 17, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure! Thank you for taking the time to leave us the 5-star review.

...
467
...