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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews
Call Service Center (954) 985-2424

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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March 16, 2024

My car started running horrible on Pines blvd near the dealership. I stopped in and they took in in immediately. They diagnosed the issue and did not have the part in stock. They went to a nearby dealer More

by BASS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2024

Appreciate Eric addressing my concerns. I would like to thank you very much for your services. More

by SAVEDAVE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana
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March 14, 2024

Lucas Perez, is a credit to your dealership. Lucas is just simply the best. Responsive, kind & always pleasant. I trust the head of your service department recognizes his qualities and promotes More

by MILTONLEIDIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez
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March 13, 2024

My service went as expected based on my interaction with the service representative. No complaints. More

by PSALM10015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
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March 10, 2024

As usual the Customer Service for bring in your car for service or anything else is just "AAA". Great Job, Thanks Guys & Gals 5 Stars Jean Louis. More

by Pablo Guldris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Dept. Andrea Gomez.
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Mar 11, 2024 -

Acura Of Pembroke Pines responded

Pablo, we're delighted to know that you had an "AAA" service experience at Acura of Pembroke Pines. Thanks for the 5-star review and your kind words!

Mar 12, 2024 -

Pablo Guldris responded

It was my pleasure you guys deserve it.

March 10, 2024

The service was very good Lucas Perez was Service Consultant he was very good and fiendly. More

by GDANI730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Acura Of Pembroke Pines responded

Hi G Dani! Thank you for leaving us this five-star review and kind words about Lucas from our service team at Acura of Pembroke Pines! We'll see you next time!

March 10, 2024

Service was excellent and very professional. I didn’t wait long for vehicle, quick service. More

by ABBY51481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Acura Of Pembroke Pines responded

Abby, we're glad to know you had an efficient visit here at Acura of Pembroke Pines! Thanks so much for your business!

March 10, 2024

Great service, good communications. I was kept informed as to timing and any issues. Car delivered after it was washed and in a timely manner More

by milg98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Mar 11, 2024 -

Acura Of Pembroke Pines responded

We're glad to know you appreciated our communication and service at Acura of Pembroke Pines. It's always a pleasure ensuring your vehicle is clean and ready on time! Thanks for the review.

March 10, 2024

Fast Professional Efficient very attentive to detail. Amazing service every time I go in for my ILX. More

by ELIU.MOLINER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

March 08, 2024

Lucas Perez was very thoughtful and accommodating. He didn't make me wait longer than he what he promised and made sure I was comfortable. More

by NICMMCINTOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas, Perez
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Mar 08, 2024 -

Acura Of Pembroke Pines responded

It's great to know that Lucas provided you with such a positive experience at Acura of Pembroke Pines. We always aim for efficiency and comfort! Thanks for your feedback.

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