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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,555 Reviews

5,555 Reviews of Acura Of Pembroke Pines - Service Center

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September 15, 2019

Great experience, hassle free service My repair rep Jordan was very professional and provided excellent service. My repair was flawless and reasonably priced. I enjoyed the loaner and appr More

by DIANE.JIMENEZ777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Acura Of Pembroke Pines responded

We do our best to make the repair process on someones vehicle as stress-free as possible. Thank you for your business, and leaving us the great review! If we can ever be of further assistance, don't hesitate to contact our team.

September 14, 2019

Outstanding customer service Acura Pembroke Pines service center always gives me first class treatment. Service within the scheduled 60mins and excellent customer service. All my More

by WENDILUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Lewis
Sep 16, 2019 -

Acura Of Pembroke Pines responded

We strive to deliver the best service experience a car dealership can offer. We are glad to hear you enjoyed it! Thank you for taking the time to leave us the review.

September 14, 2019

Mack Remy - World class Service Center Mack was able to assist me with my issue with my transmission. He’s always knowledgeable, friendly, and fair when I bring in one of min Acura vehicle More

by Kreative01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 16, 2019 -

Acura Of Pembroke Pines responded

Mack is certainly a true asset to our service department's team, and we are glad you've enjoyed working with him for so long. We value your loyalty to our dealership, and appreciate your business over the years! Thank you for taking the time to leave us the excellent review.

September 14, 2019

Very easy I purchased a used 2018 Acura form another dealership and called this dealership for service. THe process was extremely easy and painless. Went in for More

by MICHELLEJHAGROO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 16, 2019 -

Acura Of Pembroke Pines responded

We do our best to make the service process as seamless and easy as possible. Thank you for highlighting your experience here! We appreciate your business, and the recommendation.

September 14, 2019

Emission light went on Marco Pinto in Service was very helpful as well as Matt. They did not have Lua era but they helped me by thanking me to my job. More

by molivero1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Marco Pinto
Sep 16, 2019 -

Acura Of Pembroke Pines responded

You can always count on Marco and Matt for excellent customer service. Thank you for your business, and the review!

September 14, 2019

Great timing and communication I needed routine service: I was late for my appointment but they took my car right in. It was ready and wahed before the promised time. More

by CARI.EPLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Sep 16, 2019 -

Acura Of Pembroke Pines responded

Efficiency is key here in our service department at Acura of Pembroke Pines. Thank you for your business, and the review!

September 14, 2019

No better service than this If you want the best service go to Acura of Pembroke Pines and ask for Jordan Ferber. Attention to detail and excellent recommendations on service. More

by mcquade02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Sep 16, 2019 -

Acura Of Pembroke Pines responded

Jordan is here to help anyone with their automotive needs! Thank you for highlighting your experience with him. The team at Acura of Pembroke Pines appreciates your review and business!

September 14, 2019

Great Service My advisor Mac is always very pleasant and accommodating. I have always received great service on my car 🚗. All the employees are very nice and frien More

by LULYHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
Sep 16, 2019 -

Acura Of Pembroke Pines responded

We like to keep our customers comfortable and refreshed while waiting for the service to be completed. We are glad to hear you enjoyed your service experience here! Thank you for leaving us the great review.

September 13, 2019

Great Service Great service fast great people I’ve never had any problems at all Jean the advisor is the best I visit Acura in Ft Lauderdale the wait is ridiculous More

by TRICEYDUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Sep 16, 2019 -

Acura Of Pembroke Pines responded

We are glad you found our service to be speedy and efficient. Thank you for highlighting your experience with Jean and the team. We hope to see you again in the future!

September 13, 2019

Excellent Service I came in unscheduled and my service advisor had me in and out as he normally does. He’s great! I will definitely be back. More

by byronkmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanmarie Louis
Sep 13, 2019 -

Acura Of Pembroke Pines responded

We look forward to your next visit to our dealership! Thank you for leaving us the 5-star review. We appreciate your business!

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