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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,555 Reviews

5,555 Reviews of Acura Of Pembroke Pines - Service Center

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September 07, 2019

JORDAN IS GREAT! Jordan treated us wonderfully when we came in for service. He was also able to get us a loaner car so we could keep an appointment with our doctor. More

by rjcrohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry - Manager
Sep 09, 2019 -

Acura Of Pembroke Pines responded

Jordan is a great team member to have here, and he knows how to deliver quality customer care. Thank you for highlighting your experience with him and leaving us the 5-star review.

September 06, 2019

Excelent service as usual! Always a great experience taking my car to service! Usually done quicker than expected, the staff is knowledgeable and friendly. Marco Pinto always e More

by SUSAN0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Sep 06, 2019 -

Acura Of Pembroke Pines responded

Glad you found our service to be efficient! Thank you for leaving us the 5-star review, Susan. Your business is greatly appreciated!

September 06, 2019

Excellent I was satisfied with the quality of the services and how quickly I was taken care of. Would highly recommended the excellent service from Acura Pembro More

by TAIORT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Sep 06, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We are glad you found the quality of our service to be satisfactory. We look forward to your next visit.

September 06, 2019

Recall good service, Remy put attention to detail and was pleasant and explain things to me. Even though it was a recall that made it uncomfortable, I felt a More

by CECYSOTOMAYOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
Sep 06, 2019 -

Acura Of Pembroke Pines responded

We are glad Remy could help resolve the recall for your vehicle. You are always in great hands with him and our service team. We appreciate you taking the time to leave us the 5-star review!

September 05, 2019

First timer The service was fast and not long as i expected. the waiting area was comfortable and the staff was friendly. Didnt get a chance to visit the cafe but More

by VHETHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenson remy
Sep 06, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you found our service to be fast and efficient. Thank you for leaving the great review. We appreciate your business!

September 05, 2019

Satisfied The staff is super friendly. Upon arrival, I was immediately greeted and escorted into the customer waiting area. The only area that needs improvement More

by GD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy, Timey ?
Sep 05, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed working with our staff, and found our service to be efficient. We are sorry to hear that you weren't satisfied with the refreshments in our waiting area. Our staff always keeps the area stocked with complementary snacks in addition to our full-service café. We are more than happy to point you in the right direction for our refreshments the next time you come in for service.

September 05, 2019

A very happy place Nevel is the best. He keeped me informed about everything always enjoy my visits to acura of p.pines and Ilook forward to my next visit More

by thelion68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Acura Of Pembroke Pines responded

Nevel is a great member to have on our team. We are glad to hear that you agree! Thank you for choosing Acura of Pembroke Pines, and we look forward to your next visit as well.

September 05, 2019

Best Service Advisor EVER! It has been a pleasure to deal with Jordan Furber all of these years. He is kind, knowledgable, professional and a true asset to your company. More

by LUCKYMOM24-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving the kind review. Jordan is certainly a great member to have as part of our team here at Acura of Pembroke Pines. We appreciate your business!

September 05, 2019

No Surprises. Excellent service. Jordan was true to his word. His estimates were right in line with what he said the cost would be. He also made sure the car was washed before I pick More

by GPCARSELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you enjoyed your experience with Jordan in our service department. Honesty and communications is key to quality car care. Stay in touch with Jordan and the team for the new set of tires!

September 04, 2019

Outstanding Service. Acura of Pembroke Pines is the leader in providing quality service to its customers. Went in for a oil change after Hurricane Dorian cleared South More

by CMR1635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan - Service Manager
Sep 05, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! Our team works their hardest to deliver quality service with each visitor that comes through our doors. Efficiency is key, and we are glad you found our service to be satisfactory.

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