Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,456 Reviews

5,456 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
July 19, 2019

The best service in the Fort Lauderdale Area On time, well done and perfectly executed. The service manager is very professional and makes sure that the services is finish without any problems. H More

by Medi304886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the review! We appreciate the kind words about our service department. Great customer service is always worth the trip!

July 19, 2019

My review Service advisor Mac Remy. Good service. Everyone is friendly. Service waiting area very clean. Upon checkout I always receive what was checked on car More

by BARBARAJ9863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac Remy
Jul 22, 2019 -

Acura Of Pembroke Pines responded

You are always in good hands with Mac! Thank you for leaving us the review highlighting our service department's hard work. We appreciate it!

July 18, 2019

Replace car battery Marco Pinto was the advisor who assisted me (I always try to get Marco as my service advisor whenever I need service on my RL and TL). As usual, he w More

by djbjtse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jul 19, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting Marco's dedication to keep his customer's happy. We appreciate the review, and your business!

July 18, 2019

Jordan/Ryan as usual were very helpful He had me in and out in no time and communicated everything they did and time estimates. Appreciate this for getting to work on time. More

by RONEL129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with our service department! Thank you for taking the time to leave us the 5-star review.

July 18, 2019

Customer service The Service was very prompt service team did everything in a timely manner I will use the service department again in the future when needed More

by ACNEUNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jul 19, 2019 -

Acura Of Pembroke Pines responded

Come back anytime you need your vehicle to be worked on. We are always happy to be of service! Thank you for the review, and choosing Acura of Pembroke Pines.

July 18, 2019

Excellent service Mr. Jean Louis is my service representative. I have known him since this dealership opened. I am so happy to have him care for my vehicle. He provi More

by terrikollwitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Jul 19, 2019 -

Acura Of Pembroke Pines responded

Hey, Mary. We sincerely thank you for the review. It's been a pleasure for Jean and the rest of our team to be of service to you. Thank you for always choosing Acura of Pembroke Pines!

July 17, 2019

Marco Pinto was very professional and helpful I took advantage of a coupon via email for accelerated A or B service. Service was excellent and the 40 point inspection is very helpful. I will be b More

by FRANCOCST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We look forward to seeing you again! Thank you for leaving us the 5-star review.

July 17, 2019

Good Service I didn’t have appointment and they worked me in and provided great service. My car has a recall and the associate kept me in the loop the entire time More

by andreanajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure Mario maybe.
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We always like to keep our customers well informed throughout the service process. Thank you for highlighting your positive experience! We appreciate your review.

July 17, 2019

Car service Marco Pinto delivered a great customer service experience as usual. Very professional and approachable. Waiting time without having an appointment was More

by AMOCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jul 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you always enjoy doing business with Marco. He is a wonderful Service Department representative to have around. Thank you for leaving us the 5-star review!

July 17, 2019

ILX Recall Nelson was very helpful and the recall did not affect our ILX. I also had service A and tire rotation done. I was out of there in 1 1/2 hours. More

by CWRAY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Jul 17, 2019 -

Acura Of Pembroke Pines responded

Efficiency is our Service Department's primary goal! We are glad you enjoyed your experience with Nelson and the rest of the team. Thank you for leaving us the 5-star review!

...
496
...