Acura Of Pembroke Pines - Service Center

very customer care service Marco Pinto has been great, he has been in contact with me all the time and I can truthly say that he is trying to solve my issue. This is the third t Marco Pinto has been great, he has been in contact with me all the time and I can truthly say that he is trying to solve my issue. This is the third time that I have to take the car for the same problem and still I am waiting on parts to be replace it. I am going to try one more time and if this time the problem come back I will see the manager. Beside this issue about taking a brand new car for services 3 time in less that 3 month, customer service is great here. More

Oil Change Neville was excellent his name does not show up on the employees to rate for some reason? Experience was pleasant. Very very efficient. Car was promis Neville was excellent his name does not show up on the employees to rate for some reason? Experience was pleasant. Very very efficient. Car was promised on time for retrieval More

Took car for recall I was in and out in no time. Jordan is a very professional representative. Twice have dealt with him and I have never had the same treatment in any I was in and out in no time. Jordan is a very professional representative. Twice have dealt with him and I have never had the same treatment in any other dealer. My future dealing will definitely be with him. More

I needed help with my car Good customer service. Jordan was very friendly and as soon as I told him I needed to get to work, he said he was going to get a loaner for me so I co Good customer service. Jordan was very friendly and as soon as I told him I needed to get to work, he said he was going to get a loaner for me so I could get to work and he would call me later and let me know the repairs my car needed. More

Great service! I’ve always liked Acuras. This is my third (an ILX). Everyone at the dealership is friendly and professional and the service center is awesome. I’ve always liked Acuras. This is my third (an ILX). Everyone at the dealership is friendly and professional and the service center is awesome. More

Honest and efficient Macy Remy is an excellent service advisor. He is polite, professional and honest. He always gives accurate information and lets you know what work was Macy Remy is an excellent service advisor. He is polite, professional and honest. He always gives accurate information and lets you know what work was done in the past and what is currently needed or can wait. More

General service Amazing experience perfect and timely service..the customer service was surperb. I was tend in the timely. They cater to my every vehicle and personal Amazing experience perfect and timely service..the customer service was surperb. I was tend in the timely. They cater to my every vehicle and personal and safety needs. Thank you Acura of Pembroke Pines More

Warranty Service Repair Jordan was great at getting me in and out of the service department,quickly and efficiently, knowing I had to return to work. Jordan Ferber was court Jordan was great at getting me in and out of the service department,quickly and efficiently, knowing I had to return to work. Jordan Ferber was courteous and informative. The only reason I did not rate this visit five stars is due to the amount of time it took from my initial visit in January 25th to finally get seen for warranty repair approval, was about a month and a week. Other than that once I got seen , Jordan was very good at returning my calls and keeping me informed. Jordan ensured my warranty repair was taken care of. Overall pleased with my experience. More

Speedy Service Service was fast with a short waiting time, with friendly and courteous staff. Quick in and out. I would recommend Acura of Pembroke Pines to anyone. Service was fast with a short waiting time, with friendly and courteous staff. Quick in and out. I would recommend Acura of Pembroke Pines to anyone. More

Excellent Service Center I've been going to this service center for over 2 years, they're always professional, accommodating and fair. Jean is my rep for most of my visit and I've been going to this service center for over 2 years, they're always professional, accommodating and fair. Jean is my rep for most of my visit and is always incredibly helpful. More