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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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February 22, 2024

My service advisor Emilio made sure that this process went smoothly. He was very detailed and efficient. More

by AMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Feb 22, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that Emilio provided you with a smooth and efficient service at Acura of Pembroke Pines. We look forward to serving you again! Safe travels!

February 21, 2024

Awesome service! I was in and out very quickly with my brand new tire! No hassles whatsoever!! More

by sophia.tenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Chalmers
Feb 22, 2024 -

Acura Of Pembroke Pines responded

Sophia, Thank you for your kind words! We appreciate you letting us know about your experience and look forward to seeing you again! - Acura of Pembroke Pines

February 19, 2024

The representatives at this dealership were very helpful and knowledge. They understood my concerns and were very attentive and supportive. Highly recommended More

by DANY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Acura Of Pembroke Pines responded

Dany, we're glad to know our team at Acura of Pembroke Pines was able to assist you effectively with your needs. Thanks for recommending us, we appreciate your support! Safe travels!

February 19, 2024

Easy to schedule an appointment and fast service. I would refer other customers to this dealer. More

by BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Feb 19, 2024 -

Acura Of Pembroke Pines responded

Thank you for choosing and recommending us! We hope to serve you again in the future. Safe travels!- The Acura of Pembroke Pines Team

February 19, 2024

Emilio was great. Very professional and answered all of my questions. Excellent service as always! More

by MARIEL.METRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Feb 19, 2024 -

Acura Of Pembroke Pines responded

It's wonderful to hear that Emilio made the process so great, Mariel! Thank you for coming to Acura of Pembroke Pines!

February 19, 2024

Check in was smooth and service consultant Lucas Perez explained everything and did not try to upsell me stuff I did not need. Also, the car wash and vacuuming was a nice touch. More

by HORATIOFENTON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez
Feb 19, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that your check-in was smooth and you found our service consultant helpful at Acura of Pembroke Pines. It's great to see the car wash and vacuuming added a nice touch! Thanks for sharing your experience with us.

February 19, 2024

Great customer service. Quick and efficient service especially for a Saturday. Comfortable waiting area and clean restrooms. More

by EbonyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilo Gonzalez
Feb 19, 2024 -

Acura Of Pembroke Pines responded

Hi EbonyJ! We're glad to know that you had a great experience at Acura of Pembroke Pines! We strive for efficiency and comfort in our service. Thanks for the positive feedback!

February 18, 2024

Emilio is always very helpful and professional. He makes the whole process very easy and always answers my questions More

by GUANAJAY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Feb 19, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that Emilio was able to assist you and make your experience at Acura of Pembroke Pines a smooth one. We always strive for top-notch customer service, so we appreciate the feedback!

February 18, 2024

Service was great Forgot to attach under carriage to car as was described to be done More

by fyoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Acura Of Pembroke Pines responded

We appreciate your feedback and hope to see you again at Acura of Pembroke Pines! Thank you!

February 15, 2024

Provided outstanding service department and kept me informed throughout the entire repair process. Excellent dealership More

by SILVERREF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Acura Of Pembroke Pines responded

We're delighted to know you had an outstanding service experience with us at Acura of Pembroke Pines. Keeping our customers informed throughout the process is a priority for us. Thanks for your positive feedback!

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