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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,428 Reviews

5,428 Reviews of Acura Of Pembroke Pines - Service Center

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March 21, 2019

very customer care service Marco Pinto has been great, he has been in contact with me all the time and I can truthly say that he is trying to solve my issue. This is the third t More

by elmes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 20, 2019 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us your feedback. We apologize for the issues you're experiencing and thank you for working with us to get them solved.

March 21, 2019

Great service! I’ve always liked Acuras. This is my third (an ILX). Everyone at the dealership is friendly and professional and the service center is awesome. More

by ASTANG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! Glad you've been pleased with your experience at Acura of Pembroke Pines! We hope to see you again soon.

March 21, 2019

Great customer service Neville was very friendly, helpful, and took the time to explain to me everything about the service performed in my car. In addition, I didn't have to More

by MARICEPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a positive experience working with Neville! Thanks for bringing your car in for service.

March 21, 2019

I needed help with my car Good customer service. Jordan was very friendly and as soon as I told him I needed to get to work, he said he was going to get a loaner for me so I co More

by LILIROMANZ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear Jordan was able to set you up with a loaner car and make you experience at our service center easy and seamless! We appreciate you taking the time to share your positive feedback.

March 21, 2019

Oil Change Neville was excellent his name does not show up on the employees to rate for some reason? Experience was pleasant. Very very efficient. Car was promis More

by EDDIESP66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Eddie, we are glad to hear you had a pleasant experience and enjoyed working with Neville and Jordan. Thanks for bringing your car in for service!

March 21, 2019

Excellent service Service was excellent and promptly. Jean was the service consultant and my sales person when I bought the car was Manny. Excellent service from both More

by emily.lama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean, Manny Perez
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Emily, thanks for the 5-star review! Happy to hear you had a great experience at the service center. We hope to see you again soon.

March 21, 2019

Excelente Very please with Marco Pinto customer service Puntual with estimated time when the service were going to be done he is very knowledgeable and friend More

by Tandino864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Pinto
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hello there, so happy to hear you had a great customer experience with Marco Pinto. Thanks for bringing your car to us for service!

March 21, 2019

Great service department I had Lexus, Mercedes Benz and BMW in the past and this is the best service experience I ever had. Very professional and courteous employees. Keep up More

by jparapar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camilo Torregroza
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We are thrilled to hear you've had such a positive experience at our service center.

March 21, 2019

Maintenance Service Acura of Pines conducted an oil change and an overall vehicle check in an expeditious and efficient manner. Mr. Jean Louis maintained a professional d More

by SMITY051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for taking the time to share your positive feedback. We're glad to hear you're happy with the maintenance that was done to your vehicle. We appreciate your business!

March 21, 2019

Service Enjoyed working with Jean Louis. He was absolutely fantastic and helpful! Made the experience very smooth and quick. I have not gotten such fast servi More

by lsanchez910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are thrilled to hear you had a quick and seamless experience at our service center! Thanks for bringing your business to Acura of Pembroke Pines.

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