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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,428 Reviews

5,428 Reviews of Acura Of Pembroke Pines - Service Center

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March 21, 2019

Took car for recall I was in and out in no time. Jordan is a very professional representative. Twice have dealt with him and I have never had the same treatment in any More

by LABIB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Jordan. Thanks for bringing your car in for service!

March 20, 2019

Honest and efficient Macy Remy is an excellent service advisor. He is polite, professional and honest. He always gives accurate information and lets you know what work was More

by IHERSHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the 5-star review! We're pleased to learn you had such a wonderful experience working with Mack.

March 20, 2019

General service Amazing experience perfect and timely service..the customer service was surperb. I was tend in the timely. They cater to my every vehicle and personal More

by MLEEHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nivel
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Happy to hear you had such a great experience.

March 19, 2019

Warranty Service Repair Jordan was great at getting me in and out of the service department,quickly and efficiently, knowing I had to return to work. Jordan Ferber was court More

by YM.SANTIAGO1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for taking the time to share your feedback. We are always looking for ways to improve our service. Glad to hear you had an overall positive experience at the dealership!

March 18, 2019

Speedy Service Service was fast with a short waiting time, with friendly and courteous staff. Quick in and out. I would recommend Acura of Pembroke Pines to anyone. More

by ONOIR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2019 -

Acura Of Pembroke Pines responded

Thank you for the recommendation! We hope that you visit Acura of Pembroke Pines the next time you require auto service.

March 18, 2019

Excellent Service Center I've been going to this service center for over 2 years, they're always professional, accommodating and fair. Jean is my rep for most of my visit and More

by A.ESTEVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for continuously bringing your car in for service - we are very grateful for your business! Happy to hear Jean has taken great care of you.

March 17, 2019

Car wash After getting my car serviced, the car wash that they give was not adequate. My car was still dirty. Being that the service is "courtesy" i assume the More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Apr 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve service to our customers. if you wish to discuss your recent visit in more detail, please contact the GM at lschlossberg@czag.net if there is any additional feedback that you would like to share. Thank you.

March 17, 2019

Service Marco Pinto is a gentlemen and is always attentive to the customer’s needs. Working on an oil consumption extended warranty sent by Acura. Marci advis More

by HELLMANW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Pinto
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are happy to hear Marco took good care of you! Looking forward to seeing you again for your next service appointment.

March 17, 2019

Great service Marco is a fantastic advisor. Very professional and knowledgeable. When I drop off my car I know it’s in good hands. I recently had the bumper repain More

by teresagonez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi Teresa, we're very pleased to hear that Marco has taken good care of you and your vehicle. Thanks for visiting us for service!

March 16, 2019

long service The customer service was great but it took longer than it should have to service my car. I dropped it early in the morning but it was not looked a unt More

by PickleChips89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 30, 2019 -

Acura Of Pembroke Pines responded

We apologize for the issues your experienced during your visit to our dealership. Please contact the GM at lschlossberg@czag.net if there is any additional feedback that you would like to share. Thank you.

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