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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,484 Reviews
Call Service Center (954) 985-2424

5,484 Reviews of Acura Of Pembroke Pines - Service Center

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February 07, 2024

Very well run. Gene was excellent.been servicing my car for about 30 years.Eill be back More

by VINN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Acura Of Pembroke Pines responded

We're delighted to hear about your positive experience! It's fantastic that Gene provided excellent service, and we appreciate your loyalty over the past 30 years. We look forward to continuing to provide top-notch service for your car in the future!- The Acura of Pembroke Pines Team

February 05, 2024

Jean Louis is the best he’s is very professional and takes great care of his customers More

by FENNDHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Acura Of Pembroke Pines responded

Fenndhy, we appreciate your positive feedback and shoutout to Jean at Acura of Pembroke Pines! We hope to serve you again in the future. Safe travels!

February 04, 2024

Emilio was great he was very helpful and very kind. I appreciate his time and work ethic More

by M.TURNER2010
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
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Feb 05, 2024 -

Acura Of Pembroke Pines responded

Thank you so much for your kind words! We're thrilled to hear that Emilio provided you with excellent assistance and that you appreciated his helpful and kind demeanor. We take pride in our team's dedication and work ethic, and it's always rewarding to receive positive feedback at Acura of Pembroke Pines!

February 04, 2024

Emilio in the service department was very efficient and courteous. This dealership has excellent service. More

by adakukla12207@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Feb 05, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that Emilio and our service team at Acura of Pembroke Pines provided you with an excellent experience. Thank you for your kind words!

February 04, 2024

Thanks Jordan for smoothing out the issues that came up dealing with our insurance company, and for delivering the car to us in beautiful condition. More

by mjhwpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that Jordan was able to assist with your insurance issues and deliver a beautifully conditioned car. We look forward to serving you again! Safe travels!- The Acura of Pembroke Pines Team

February 04, 2024

Top notch service, attention to detail, very communicative, and addressed all my issues thanks for going above and beyond without having to ask More

by o3tlson19s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Acura Of Pembroke Pines responded

We're delighted to know that you appreciated our service and attention to detail at Acura of Pembroke Pines. Our team always aims for top-notch customer care, so it's great to hear we hit the mark! Thanks for your review!

February 02, 2024

Very convenient location, hours, staff. Easy to fix appt, convenient check in, very comfortable wait area with nice ameneties, work completed on time and affordably and check out was an eas More

by RAJ S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Acura Of Pembroke Pines responded

Raj, we're glad to know that you found our location convenient and the appointment process easy at Acura of Pembroke Pines. We strive for a comfortable experience from start to finish! Thanks for your feedback.

February 01, 2024

Was a pleasure meeting Emilio very professional customer service hi tell me I have to wait about three hours and was like only two thanks ACURA SERVICE DEPARTMENT More

by veymag2010aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMILIO
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Feb 01, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that Emilio and our team at Acura of Pembroke Pines provided you with professional service. It's great to see we could get your vehicle serviced quicker than expected! Thanks for the review!

February 01, 2024

My car took a while to fix because it had several issues but they were great at communicating each step and letting me know how long it would take. It was a very positive experience and I would definitely g More

by SHALL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Acura Of Pembroke Pines responded

We're glad to know you had a positive experience with us at Acura of Pembroke Pines! Communication is key, especially when it comes to car repairs. We appreciate your patience and look forward to assisting you in the future. Thanks for the review!

January 31, 2024

Good and fast service. They did a thorough job. It was a pleasure working with Service Advisor Rayon. More

by AUDYLSTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
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Jan 31, 2024 -

Acura Of Pembroke Pines responded

We're glad to know you had a positive experience with our service advisor, Rayon at Acura of Pembroke Pines. We appreciate your feedback and look forward to assisting you again in the future!

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