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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews
Call Service Center (954) 985-2424

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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November 23, 2023

Great service. Very timely and economical. Much appreciated. Will return for future work. The service advisor worked in a way respectful of my time. More

by mysticman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that you had a great experience with our service team at Acura of Pembroke Pines. We appreciate your feedback and look forward to assisting you in the future! Safe travels!

November 21, 2023

Great services, communication, time manners, good place, great costumer attention, great attitude, very good experience and people More

by ARTURO_PAREDES_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Acura Of Pembroke Pines responded

Arturo, we're delighted to know you had a positive experience at Acura of Pembroke Pines. Thanks for highlighting our service and communication - it's always great hearing from happy customers!

November 20, 2023

Checking in and dropping my car off with the service advisor is always easy and quick. The only problem I ever have is picking up my keys from the girls at the cashier station. They always have bad atti More

by LINH_530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the name of the service advisor
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Nov 21, 2023 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your honest feedback. We will discuss your comments with our team to ensure a positive experience next time.

November 17, 2023

Always attentive when I have questions. I like the service team I deal with. I drive extra to come to this dealer. More

by sylvana74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon and Emilio
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Nov 17, 2023 -

Acura Of Pembroke Pines responded

Hi Sylvana! We're delighted to know that you had positive experiences with our service team at Acura of Pembroke Pines. We appreciate your dedication in driving the extra mile to visit us!

November 16, 2023

quick and thorough, I appreciated the service I received from the moment I pulled up to the service drive More

by STPEREZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Nov 17, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that you had a quick and thorough service experience at Acura of Pembroke Pines. We strive for efficient, top-notch service from start to finish! Thanks for the review.

November 16, 2023

Great understanding of my time and professional , thank you for the service manager for your attention More

by LEOBUSA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Acura Of Pembroke Pines responded

Hi Leo! We're glad to know that you had a positive experience with our service manager at Acura of Pembroke Pines. We always aim to respect your time and provide professional service. Thanks for the feedback!

November 16, 2023

The dealer the service shop always has the best service including car wash complimentary after services are finished. More

by groupierreabdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adonis , Mario sales associates
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Nov 17, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that you appreciate our complimentary car wash after service at Acura of Pembroke Pines. Thanks for the positive feedback!

November 15, 2023

Great customer service. The staff are attentive, respectful, friendly, and professional. Also service is easy and quick. More

by CARAMELNSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reyon Thompson
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Nov 15, 2023 -

Acura Of Pembroke Pines responded

We appreciate your positive feedback! It's great to know that our team at Acura of Pembroke Pines provided you with attentive and professional service. We're always here for any future needs, thanks again!

November 15, 2023

Worst service I have ever received. I will not have any need for Acura in the future. More

by BAKARI100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
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Nov 15, 2023 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We're disappointed to hear that your experience was less than satisfactory and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss these concerns further.

November 15, 2023

Emilio G took care of me, superb, he will try with management, to extend my purchase of maintenance that possibly expire due to years not due to milage, put me in contact with Thalia L for possible fu More

by BPZ001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzales
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Nov 15, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Emilio took excellent care of you throughout your experience here at Acura of Pembroke Pines. Thanks for trusting us with your business and please don't hesitate to reach out the next time we can be of service!

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