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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,469 Reviews

5,469 Reviews of Acura Of Pembroke Pines - Service Center

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September 09, 2023

Marcos Pinto is excellent a service advisor. Great services and good waiting time. The Acur Pembroke Pines is excellent dealer. More

by CMEJ1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Marcos provided excellent service during your visit at Acura of Pembroke Pines. We strive for great customer experiences and appreciate the feedback!

September 08, 2023

Excellent detective work from Jean finding my needed parts, it was not easy. Thanks so much for keeping me updated More

by ISAAC.SEVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Acura Of Pembroke Pines responded

Hey Isaac, thank you for the positive review! We're glad to know Jean was able to assist you in finding the parts you needed at Acura of Pembroke Pines. We appreciate your feedback and look forward to serving any future needs! Safe travels!

September 07, 2023

Best customer service, Best vehicle services, quick turnaround time. They work with me when I had no credit history More

by OMANZOBARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Sep 08, 2023 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

September 07, 2023

Excellent service, professional , courteous, a pleasure to work with . Would highly recommend to family and friends. More

by CHAYCEAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Honzakez
Sep 08, 2023 -

Acura Of Pembroke Pines responded

Thank you for choosing and recommending Acura of Pembroke Pines! We look forward to assisting you again in the future! Safe travels!

September 07, 2023

First time I waited for my vehicle to be serviced. I usually drop off. I was surprised, I was in and out of there within two hours and that was with my service and two recall items that needed to be a More

by tbrooks173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that you had a great service experience at Acura of Pembroke Pines. Our team always aims for efficiency and attentiveness. Thanks for choosing us and sharing your experience! Safe travels!

September 05, 2023

I always choose to go to Pembroke Pines because of the service the welcome I received from Marco always going above and beyond to get me the best deals!! More

by lesleysilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Hi Lesley, We're delighted to know that Marco and our team at Acura of Pembroke Pines have consistently provided you with top-notch service. Thanks for your loyalty and the great review!

September 04, 2023

First, just want to say that this review should NOT reflect on the Service advisor But the team of mechanics is a different story. I had problems when I first got the car had to come back several tim More

by divingsofla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review. We're disappointed to hear that you're not satisfied with the service provided by our team and encourage you to please contact our Service Department at (877) 468-9930 if you'd like to discuss these concerns in greater detail. Thanks again.

September 04, 2023

exelente servicio y atencion muchas gracias ,siempre en todos los servicios la atencion personalisada es exelente More

by MDJOSE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Acura Of Pembroke Pines responded

¡Muchas gracias! ¡Esperamos verte de nuevo la próxima vez! - Acura of Pembroke Pines

September 04, 2023

Jean is my customer service rep in services. He is always polite, supportive and willing to satisfy me. I always walk away knowing my car was in good hands because of Jean in services. I only wi More

by RGCARTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're glad to know that Jean has been able to provide you with such excellent service at Acura of Pembroke Pines. We'll see you next time!v

September 04, 2023

Jean Luis has always been an excellent service advisor. One the ball and the work is done in a quick and efficient manner. More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted to know that Jean has been providing excellent service at Acura of Pembroke Pines. We always aim for efficiency and quality in our work! Have a great ride!

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