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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews
Call Service Center (954) 985-2424

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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August 14, 2023

Good place to do business. Kelvin was very helpful and professional. I would recommend him 100%. More

by PMATETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Acura Of Pembroke Pines responded

Thank you so much for your kind words! We're thrilled to hear that Kelvin provided you with excellent assistance and professionalism at Acura of Pembroke Pines. We're proud to have him as a part of our team. Safe travels!

August 14, 2023

Bought a car in January. Told after the paperwork it was missing a key fob. Waited 6 months for it. Now I cannot get a call back with the necessary inter-dealer , I’m out o More

by thomasyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Ticker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtiss in sales has been non responsive, and the sales manager, Larry, doesn’t return calls. Not very professional!
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Aug 15, 2023 -

Acura Of Pembroke Pines responded

Thomas, It's disappointing to read about your experience. It's important that our customers feel they can trust us and it sounds like we've let you down here. We certainly don't want any customer waiting this long for a key fob or feeling ignored when trying to get in touch with us. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

August 13, 2023

Ernesto was amazing with telling me exactly what i needed serviced on my vehicle and breaking everything down to me. Excellent service from beginning to end More

by TATIANA.WILLIAMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Gonzalez
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Aug 14, 2023 -

Acura Of Pembroke Pines responded

Hi Tatiana, it's great to know Ernesto was able to provide you with the detailed service information you needed at Acura of Pembroke Pines. We appreciate your feedback and look forward to assisting you in the future! We hope to provide you with a 5-star experience next time.

August 12, 2023

I have been to Pembroke Pines Acura to have my windshield replaced and to have an transmission oil cooler that had a leak in my 2022 NSX. They did an excellent job with both repairs, Jordan Ferber & Mike Ch More

by BKWFL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Acura Of Pembroke Pines responded

We're happy to hear that you had a great experience with Jordan and Mike at Acura of Pembroke Pines! Our team is always here to provide top-notch service. Thanks for trusting us with your 2022 NSX. Drive safely!

August 10, 2023

Emilio was an absolute lifesaver. Thanks so much for the excellent communication and incredible service. More

by VB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
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Aug 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're happy to hear that Emilio was able to assist you effectively at Acura of Pembroke Pines. We appreciate your kind words and feedback and see you again. Have a great ride!

August 10, 2023

Service was done very fast with quality work. Jean was a pleasure as always to work with. More

by JM1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for leaving us this five-star review and kudos to Jean will be passed along at Acura of Pembroke Pines! We appreciate it! Have a great day!

August 08, 2023

My experience at this dealership has always been great, from my service consultant to every person I make contact with.... highly recommended.... Rayon is amazing! More

by ANDERSOJ333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
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Aug 09, 2023 -

Acura Of Pembroke Pines responded

Thank you for your feedback! We're delighted to know that you've had consistently great service experiences at Acura of Pembroke Pines. Your recommendation means a lot! We'll be sure to pass your praise on to Rayon and our team. Drive Safely!

August 06, 2023

The place is clean. The personnel is courteous, as well as knowledgeable. The prices are somewhat high... but the service you receive is worth it. Plus they guarntee More

by WLJOLLY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 07, 2023 -

Acura Of Pembroke Pines responded

Thank you for the kind feedback! We always aim for top-notch service here at Acura of Pembroke Pines and look forward to seeing you again next time. Take care!

August 06, 2023

Timing was efficient to be able to wait for service to be complete. Rayon made it happen More

by HYLTONYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
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Aug 07, 2023 -

Acura Of Pembroke Pines responded

We're happy to hear Rayon & the team made your recent visit here at Acura of Pembroke Pines an efficient one! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

August 05, 2023

The service at Acura of Pembroke Pines is always excellent. That is why I have been coming here since 2012. More

by Pablo Guldris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Acura Of Pembroke Pines responded

Hey Paul, we're happy to know you've always had great service experiences with our team at Acura of Pembroke Pines. We appreciate your loyalty and look forward to serving you with your vehicle needs in the future, Safe travels!

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