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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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July 31, 2023

I always have my car serviced and repaired at pembroke acura and the service advisor Jean Louis is very polite and professional. Definitely great to work with. More

by Sherique TATEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Sherique, we're delighted to know that Jean Louis and our team at Acura of Pembroke Pines have consistently provided you with excellent service. We appreciate your loyalty and the positive feedback!

July 30, 2023

I had a chance to work with Kevin, work was done with great attention to my requests. It was my second visit. They have issues with online appointments system, but overall service is great. More

by EVMINUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

We appreciate your feedback and are glad to know that Kevin was able to meet your needs at Acura of Pembroke Pines. We're working on improving our online appointment system, so thanks for bearing with us!

July 29, 2023

They were amazing! They were kind and courteous and prompt in their actions. I was able to secure my vehicle within a few hours and all the details were cared for. More

by MCANDREW40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know you had an amazing experience at Acura of Pembroke Pines! Our team always aims for prompt and courteous service. We appreciate the positive feedback and hope you love your new vehicle! Thank you!

July 29, 2023

Excellent. It is the best dealership. Always a freat time. Ver fast and cordial. The best ever. Thank you. More

by ALISM745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know you had a great time at Acura of Pembroke Pines! We always aim for fast and friendly service. Thanks so much for your review, we appreciate it!

July 29, 2023

Amazing service every time, thank you Mike for giving me opportunity on having Brian paint the fk8 Spoon Bumper !!' More

by IG:CTR22408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tonietti
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Thanks for choosing us! We're happy to hear you had an amazing service experience with Mike and Brian at Acura of Pembroke Pines. Enjoy your newly painted Spoon Bumper on the FK8!

July 29, 2023

The car was @ the dealer to replace the power steering module. It took several days to have the powering steering module replaced. I had the car back on 7/26/23, and was told module was replaced and shoul More

by lmcmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Of Pembroke Pines responded

Thank you for reaching out. It's our goal to ensure all repairs are done correctly and efficiently so we're concerned to hear that you're continuing to have issues with your vehicle. Please contact our Service Department at (877) 468-9930 so we can discuss the situation in greater detail and work toward a resolution.

Jul 31, 2023 -

lmcmorales responded

On 7/31/23 early in the morning I took the car back to the dealer service department. They loaned a car to drive back home. Currently awaiting for a communication from the service department.

July 29, 2023

I’m very pleased with the service department, Lucas Perez. He is professional, quick to respond ands extremely courteous and actually listened to my concerns. He is definitely an asset to your servic More

by mariabelen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez Service Dept
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Hey Maria, we're delighted to know that Lucas, Barbie, and our team at Acura of Pembroke Pines were able to assist you during your recent service visit. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

July 29, 2023

Service writer was excellent, kept us updated, was friendly and got us in and out quickly More

by SMETZNER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted that your interaction with our service team was positive and efficient, and that they kept you informed. We'll see you again!- The Acura of Pembroke Pines Team

July 29, 2023

Friendly, professional, and courteous. Rayon and his team were able to resolve the issue with my car. More

by sylvana74@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
Aug 02, 2023 -

Acura Of Pembroke Pines responded

Hey Sylvana, we're glad to know that Rayon and our team at Acura of Pembroke Pines were able to assist with your car issues. Thank you for sharing your positive feedback! Safe travels!

July 29, 2023

They are always helpful and very friendly. I’m never disappointed when I visit this dealership. More

by LIZETTE.TURNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

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