Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura Turnersville
Turnersville, NJ
237 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 237 reviews
December 22, 2012
I've purchased a few used cars over the past few years and most of them "junk" so this time around I was looking for a good quality certified Pre-Owned car that would last me a few years and also not brak and most of them "junk" so this time around I was looking for a good quality certified Pre-Owned car that would last me a few years and also not brake the bank. Normally when I go into a car dealership I expect high pressure sales tactics and a sales guy that everyone hates, Well that was the exact opposite of my experience at Turersville Accura. Kieran really took the time to help me find a car that had everything I wanted at a price I could afford and when he find it after showing me only 2 cars he didn't make me feel as if I was being pressured into buying it or that I needed to "walk out of the door with it right away, before I lost the car", And to top it off his sales manager Brian went above and behind my expatiation's to help get my loan approved at a decent interest rate & monthly payment!! These guys are TRUE professionals, And I would send all of my friends & family there knowing they would be treated just as good and receive the same great service I did! More
by dal00
Employees Worked With
Kieran Sweeney
Helpful December 17, 2012
We purchased a new Vigor in 1994 and it is in excellent We purchased a new Vigor in 1994 and it is in excellent condition with only 67,000 miles. I am pretty particular in regards to keeping it in top runn We purchased a new Vigor in 1994 and it is in excellent condition with only 67,000 miles. I am pretty particular in regards to keeping it in top running condition and the staff and service techs at Acura of Turnersville have been great. That is why we have brought our car to them for service over the years. Jim Magee always goes out of his way to try and schedule the service to meet my needs and provides a complete and thorough description of the work that will be performed and the estimated cost. The technicians also go out of their way to answer any questions that you might have. More
by GVAC09
Employees Worked With
James Magee, Jim Magee
December 16, 2012
It usually takes me several days to negotiate, and then buy a new vehicle, after I complete my initial research. Phil and Andy were so attentive, so clear in their explanations, and so fair, that I could buy a new vehicle, after I complete my initial research. Phil and Andy were so attentive, so clear in their explanations, and so fair, that I could not find a reason to visit other dealers. They explained all of the options of the vehicles we were interested in, and then showed us how they work in each vehicle. They secured us an excellent rate on the note for our car loan, and then processed the paperwork with speed and efficiency. I would highly recommend Acura of Turnersville to anyone. More
by misterpond
Employees Worked With
Andrew Fang, Phil DeVivo
December 15, 2012
Sales staff is very polite and knowledgeable; however the business manager is very rude. She made a mistake on our paperwork and treated us like idiots when we tried to point it out. After a bit of going b business manager is very rude. She made a mistake on our paperwork and treated us like idiots when we tried to point it out. After a bit of going back and forth she finally realized her mistake. We were going to walk out. I know she is in the finance dept but she needs to work on her customer service skills. We had to revisit the dealer to fill out an additional form and again she treated us as an inconvenience. Dealer would be much better without her. More
by quelra
Employees Worked With
dawn obrien, Dawn O'Brien
December 14, 2012
I WENT TO ACURA DEALERSHIP IN TURNERSVILLE ALONG WITH MY I WENT TO ACURA DEALERSHIP IN TURNERSVILLE ALONG WITH MY DAUGHTER STACY TO RESEARCH AND TEST DRIVE THE ACURA TL AND ILX.BOB TOLL(SALESMAN) I WENT TO ACURA DEALERSHIP IN TURNERSVILLE ALONG WITH MY DAUGHTER STACY TO RESEARCH AND TEST DRIVE THE ACURA TL AND ILX.BOB TOLL(SALESMAN) TOOK TIME TO SHOW US ALL THE FEATURES OF BOTH VEHICLES AS MY DAUGHTER TEST DROVE EACH ONE.WE DID'T PURCHASE A VEHICLE THAT NIGHT BUT THERE WASN'T ANY PRESSURE TO DO SO.WE KEPT IN CONTACT WITH BOB TOLL AND AFTER RESEARCHING OTHER VEHICLES WE RETURNED TO THE ACURA DEALERSHIP AND STRUCK WHAT WE FELT WAS A FAIR DEAL FOR MY DAUGHTER STACY.BOB TOLL AGAIN TOOK THE TIME TO GO OVER HOW THE FEATURES OF THE VEHICLE(THE ILX PREMIUM PACKAGE)AND IF STACY HAS ANY QUESTIONS ABOUT THE VEHICLE IN THE FUTURE TO SIMPLY STOP BY AND HE WILL HELP.IT WAS A GOOD EXPERIENCE AND WE RECOMMEND THIS DEALERSHIP AND IN PARTICULAR BOB TOLL. More
by dondimattia
Employees Worked With
Bob Toll
December 08, 2012
I recently went in to Turnersville Acura for service on my MDX, even though the service dept was able to find the problem, they were unable to correct it without considerable cost to me. Joe spoke with me my MDX, even though the service dept was able to find the problem, they were unable to correct it without considerable cost to me. Joe spoke with me and was able to get me into a new ILX with payments that were perfect for me. He walked me through all the features of the car and answered all the questions that I had. He spent quite a bit of time with me and made sure I knew as much about the car as I could before I left and let me know that if anything came up that I didn't understand that he would be available to me. I can honestly say that I have not experienced that level of service in all the years that I have been purchasing cars. I hope he continues to work at this dealership and I would recommend him and the dealership to every one that I know. Every one from the service dept to the sales manager were professional and easy to work with. I look forward to doing business with them again. More
by Dumsoup1
Employees Worked With
Joe Ricevuto
December 05, 2012
Avoid this dealer, Do NOT buy from Acura of Turnersville. I was on market for certified used car and went to Acura of Turnersville. Long story short after price negotiation they process my loan. Get my I was on market for certified used car and went to Acura of Turnersville. Long story short after price negotiation they process my loan. Get my insurance information and registration card for transfer registration. They said car will be ready to pick up within half an hour. I have decided to go home for dinner and come back to pick up the car. While I was having my dinner Andrew Fang called me and informed that the car has sold to someone else. I just can't believe this someone can do that after all process has completed. I am trying to submit a formal complaint against Andrew Fang and Phil DeVivo. By the way I got Brand new 2013 car from another dealer from Cherry Hill. More
by acurabuyer02
Employees Worked With
Andrew Fang, Phil DeVivo
December 05, 2012
I love my Acura's and my salesman he is great selling great cars ! I will always purchase my cars from them! Acura's are well worth the money you spent on them ! They are very well built to last forev great cars ! I will always purchase my cars from them! Acura's are well worth the money you spent on them ! They are very well built to last forever! More
by patricia.d.gamble
Employees Worked With
Phil DeVivo
October 30, 2012
I went to Acura Turnersville to check out the new 2013 Acura ILX after I saw it online. I am so thankful that our salesman, Rashid Nabi, was available when we got there! I can honestly say he is the best Acura ILX after I saw it online. I am so thankful that our salesman, Rashid Nabi, was available when we got there! I can honestly say he is the best car salesman we have ever dealt with, and he is the sole reason we purchased the car here. He never made us feel pressured, and we really felt like he cared about what we wanted and had our best interests at heart. Throughout the process, he was so helpful, was always available for us to call with our many questions, and was just so nice and friendly - he made us want to give him the business. He continued to follow up with us as we made our decision, but still did not seem too aggressive. We were extremely prepared the night we went to purchase, so that process was fast and smooth. Rashid called a few days later just to see how I liked the car and if I had any questions. We were so impressed with both the car and the service, that my husband decided he wanted an Acura too. We went back to Rashid and told him we wanted to look at a 2012 TL. My husband loved the car, but our only concern was that it might not fit comfortably in our garage. Without hesitation, he grabbed plates and drove with us to our house and pulled into the garage. The fit was extremely tight in our garage, which is on the small side. In a true testament to his character and honesty, Rashid said that as much as he'd like to make the sale, he wasn't comfortable selling us the TL. So, we went back to the dealership and bought a second ILX! You just don't come across salespeople like Rashid every day, especially in the auto industry. I would recommend to any of my friends or family members in need of a car to go buy one from him. If more salespeople would adopt his approach, buying a car would certainly be a much more pleasant experience, and you might even make a friend in the process, like we have! More
by stephaniebrigandi
Employees Worked With
Rashid Nabi
September 01, 2012
My husband and I drove over an hour to go the Acura of Turnersville due to their huge selection of cars. We are in the market for an Acura MDX and had seen a few we really liked. We got to the dealership Turnersville due to their huge selection of cars. We are in the market for an Acura MDX and had seen a few we really liked. We got to the dealership around 7pm and were immediately greeted by a salesperson who at first was very friendly and took the time to show us all the cars we liked. By the time we were done with test driving it was already getting late and we got the impression of feeling rushed. We had a car to trade in and some negotiation to do on the car we liked. First off, the price of the car was not the price on their website. When we questioned this, we received a round about answer. By this time, it was close to closing and all we were given was a list of how much we needed to put down to get to the monthly price we wanted. When we said that wasn't acceptable we were handed the keys to the car we wanted to trade in and pushed out the door. I had read reviews about this dealer online and most of them were bad but we figured we would give them the benefit of the doubt and check them out. What a waste of time. We were treated like the dirt on the bottom of someone's shoe. This place has horrible costumer service and I would never recommend them to anyone. They lie about the price and make you feel like they are better than you. Mak More
by Car123456
Employees Worked With
Sales Manager 8/31
