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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
989 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 989 reviews

October 26, 2023

Sales is not great but service department is phenomenal. I would recommend the service department. More

by PARSH_PERSAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Oct 27, 2023 -

Acura by Executive responded

Thank you for your kind feedback for our service department. We look forward to sharing your compliments with them, and we hope to see you again!

October 26, 2023

John was great, easy to work with and quick to respond. Austin made signing the paperwork quick and easy. This is my 4th lease with Acura, great experience! More

by NGIZZI15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Austin Rotella
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Oct 26, 2023 -

Acura by Executive responded

It's great to hear that John and Austin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

October 26, 2023

Jonathan Escoto the sales rep was very nice and was a pleasure to work with. Took care of my concerns in a timely manner More

by botrade1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Escoto, Brandon Hines, Austin Rotella
Report | Print
Oct 27, 2023 -

Acura by Executive responded

Thank you for sharing your experience with us! We truly appreciate your business and kind feedback for Jonathan and the team!

October 26, 2023

Tremendously accommodating and helpful. Does not try to “upsell” me on items to be “fixed”. Probably more expensive than a local shop but provide good service. More

by lawrence_j_welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Oct 26, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2023

Clean, professional, courteous, customer friendly and they know me by my name. There are no surprises when I visit. More

by OMINICORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2023

I am so pleased with the service I received at Acura by Executive. He informed me that I needed to replace the Air filter and cabin filter, and that there was plenty on life left on my break pads.. I am co More

by S.Brunell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Oct 24, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2023

I was taken in on time and treated with respect. All my questions were answered and I was happy that my car was washed and vacuumed. More

by tlcrodz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 23, 2023

I normally go to Milford but Executive Acura has the best customer service I experienced since I got my Acura. Awesome! More

by Ericagreene9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Acura by Executive responded

Erica, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

October 20, 2023

This dealership was very helpful by delivering the car and giving us the car history The car was clean and the fuel tank was full. Other dealers would not deliver the car making it easier since my wife is More

by tiitatite
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Escoto, Brandon Hines, Austin Rotella
Report | Print
Oct 22, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2023

Very friendly and helpful people, clean store, waiting area had snacks and drinks to grab More

by chaniachaissonfortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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