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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
816 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 816 reviews

October 12, 2022

Reliable, courteous, professional,no problems, will always use the Executive group for our auto needs More

by SHANLEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 12, 2022

Service was excellent. Mike and Nick professional and always helpful. Thank you both for your help More

by DOESNOTHAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

Helpful
October 10, 2022

Professional and thorough. Nice reports provided with service showing other conditions with the car. Thanks! More

by VERNADAMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick delivered such a great experience!

Helpful
October 08, 2022

Profesional. On schedule. Explain what was done and recommend what's due for next service. More

by agordon004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. Thank you for choosing Acura by Executive. We truly appreciate your business.

Helpful
October 07, 2022

Easy and efficient process. Service was done in a timely manner. No extra service added. Very good experience. More

by AMFUMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
October 07, 2022

They made me buy warranty I didn’t want to buy so that was 3 thousand dollars could’ve went for the car since I didn’t know what I was Signing because it was on the computer More

by alcantaraalissa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Torre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
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Oct 09, 2022 -

Acura by Executive responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful 1
October 06, 2022

The service guy there save me a lot of money I thought my transmission or my engine was gone in all it was was a battery More

by Johnnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

Helpful
October 06, 2022

Service team always professional and courteous. Timely and quality work, with easy in and out, whether waiting or need a loaner. More

by MBALEMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

Helpful
October 05, 2022

Very professional staff, excellent communication and quality work performed. Highly recommend for future vehicle servicing. More

by garyespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

Helpful
October 05, 2022

The rep Nick explained what they were going to do to repair my car. Very informative and always very customer friendly. More

by JNERO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nick here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
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