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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
969 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 969 reviews

December 29, 2022

I have been with them for over twelve years n purchased 5 cars within those years. John Torre n Nick LaVacca go above n beyond in customer service and represent your company with great pride! Thanks More

by ELIZABETHDITURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Dec 30, 2022 -

Acura by Executive responded

Hi Elizabeth! Thanks for taking the time to share your thoughts on working with our team. We're glad to have you as a loyal customer and we'll pass along your feedback to John & Nick!

December 29, 2022

As always excellent job done customer service is always on top the dealership is always nice and clean everyone is polite and respectful More

by Danapebblesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie and Joanna, Nick Lavacca
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Dec 30, 2022 -

Acura by Executive responded

Thank you for your business and this review, Dana! We're happy to hear our team is able to serve you and demonstrate our commitment to great service. See you next time!

December 29, 2022

Always good service! ! However the wait was behind long, over TWO hours for only a lil change!! More

by Shabrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Acura by Executive responded

Thanks for your review! We're glad you enjoy our service, and we apologize for the long wait. We'll do our best to get you out quicker next time!

December 29, 2022

Informative, and amazing sales staff! Joanne is the best and the service department took good care of the parts needed for the accessories I added on to my vehicle. More

by GUCCIDAWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Austin Rotella
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Dec 30, 2022 -

Acura by Executive responded

Thank you so much for your kind words! We will definitely pass your feedback on to JoAnn, and we hope you enjoy the new accessories.

December 28, 2022

Excellent! John T was fantastic to work with and the whole Acura by Executive team made the service and car buying experience a smooth process. More

by MWRIGHT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Rotella
Report | Print
Dec 28, 2022 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

December 28, 2022

The best service dept by far. Nick goes above and beyond for each service. Always willing to help thank you More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Dec 28, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team, George. We're glad to hear we delivered such a great experience!

December 28, 2022

Efficient. Good customer service. Prompt. Helpful. Clear explanations about the work needed and future service More

by MCOLLINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2022

Acura of north haven has a very good customer service. Michael is very polite abd profesional . I definetly recommend this dealer. No doubt More

by Dealer rate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

December 26, 2022

My car is running better than ever which is great since I purchased it new in 2007. More

by JCBEGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Dec 27, 2022 -

Acura by Executive responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

December 24, 2022

They are always friendly, courteous, and set expectations about the plan for service, following through, and keeping us informed as it progresses. More

by KRAU11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
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Dec 26, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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