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Acura by Executive - Service Center

North Haven, CT

4.9
794 Reviews
Call Service Center (203) 234-2111

794 Reviews of Acura by Executive - Service Center

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August 10, 2025

The experience with the dealership overall has been good. My first experience with the Service dept was not good. I was misguided. However that situation has mostly been resolved with this most recent visit. More

by BETTYLAMBE12
Recommend Dealer
Yes
Employees Worked With
I John was the customer service person I don't remember who serviced the car.
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Aug 11, 2025 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2025

Great service,attendants great and knowledgeable. The service was great and done right,not like some other Acura dealers which are a bunch of hacks and thieves.Thank you More

by Ffonzy0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 08, 2025

This my 3rd time here they ,always guaranteed their jobs keep it the good work. More

by emersonpolanco38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Aug 08, 2025 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2025

Michael was great with communication- keeping me updated and explaining my car’s issue clearly. He made a stressful situation easier. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

August 06, 2025

I have owned Acuras since the late 90’s and all of my cars were serviced at Acura by Executive. I wouldn’t go anywhere else. The staff are all great and I trust them to give me the right information an More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Torre
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Aug 06, 2025 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

The dealership was very easy to work with. Very friendly and responsive to its customers. More

by HEATHER.FARISELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Fornier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

August 04, 2025

Good communications. Prompt reliable service with knowledgeable service staff. I have worked with them many years with out any issues More

by john@thekitchencompany.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

August 04, 2025

Very polite and they take the time to finish on time. I really appreciate the job welldone More

by Marilynt58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chania Chaisson-Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2025

Michael does an amazing job! He always makes sure your needs are met! Highly recommend! More

by ALMODOVARJANITZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

July 24, 2025

Excellent service since they took me and brought me to my work. I didn't waste time, they sent me a video of the inspection they did and the whole process was very excellent More

by rickgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

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