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Spencer Berty

Overview Reviews (95) Inventory (123)

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Spencer Berty

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

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5.0

95 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Overview Reviews (95) Inventory (123)

Dealership Experience

1 yr, 9 mos

Industry Experience

7 yrs

Specialties & Trainings

6 Years of dealership experience

5.0

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Spencer Berty

July 04, 2026

Dealership Rating

Employee Rating

Spencer was honest from the start and communicated frequently... I had to wait for a part and there was a delay. Acura was very accommodating frequently... I had to wait for a part and there was a delay. Acura was very accommodating More

by nybluefan1013

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Jul 04, 2026 -

Acura by Executive responded

We appreciate you recognizing Spencer’s honesty and frequent updates. We’re glad our team could accommodate you during the parts delay. Thank you for the five-star review.

July 01, 2026

Dealership Rating

Employee Rating

The experience was professional and welcoming. There was no upselling and that speaks volumes for the integrity of the dealership. There was no upselling and that speaks volumes for the integrity of the dealership. More

by jcarroll1906

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Jul 02, 2026 -

Acura by Executive responded

Thank you for sharing your experience with your Acura MDX service. We’re glad our professional and welcoming approach met your expectations and that our transparent process stood out. Spencer and our team look forward to assisting you again.

June 30, 2026

Dealership Rating

Employee Rating

Friendly staff. Service was thorough and efficient. Nice waiting area and private space to do work while waiting. Service was thorough and efficient. Nice waiting area and private space to do work while waiting. More

by Khmesq

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath, John Nguyen

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Jun 30, 2026 -

Acura by Executive responded

We appreciate you choosing us for your Acura MDX service. Our team is glad the friendly approach and thorough, efficient service addressed your needs. We’re also happy the waiting area and private space kept you comfortable and productive.

June 28, 2026

Dealership Rating

Employee Rating

Car ready on time and was cleaned before I picked it up Quick check in and check out Quick check in and check out More

by VPDENINO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Jun 28, 2026 -

Acura by Executive responded

Hearing that your Acura TLX was ready on time and cleaned before pickup is fantastic. Spencer and our service team are glad the check-in and check-out went quickly. We look forward to serving you again.

June 25, 2026

Dealership Rating

Employee Rating

Professional and attentive service very kind and hospitable also welcoming Would Recommend this dealership Thank you hospitable also welcoming Would Recommend this dealership Thank you More

by Tammy Ellison

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Nguyen , John Nguyen

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Jun 25, 2026 -

Acura by Executive responded

Thank you for sharing your experience. We’re glad our team provided professional, attentive, and welcoming service for your Acura MDX. We appreciate your recommendation and look forward to serving you again.

June 19, 2026

Dealership Rating

Employee Rating

Excellent service, very helpful. Excellent service, very helpful. Facilities were very clean. Didn't have to wait long for my service Excellent service, very helpful. Facilities were very clean. Didn't have to wait long for my service More

by RWCOLELLA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Jun 19, 2026 -

Acura by Executive responded

It’s wonderful to hear Spencer and our team provided helpful service and that the facilities met your expectations. We’re pleased we could complete your Acura RDX service promptly. Thank you for your kind words, and we look forward to assisting you again.

June 16, 2026

Dealership Rating

Employee Rating

Attentive, friendly, and efficient. He was wonderful, and told me exactly what I needed for my car. Printed the parts and prices that I needed. He was wonderful, and told me exactly what I needed for my car. Printed the parts and prices that I needed. More

by Hunnibee00

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Jun 16, 2026 -

Acura by Executive responded

We’re delighted Spencer provided attentive and efficient service for your Acura ILX. It’s great that he supplied detailed parts information and pricing so you knew exactly what was needed. Thank you for sharing your feedback, and we look forward to assisting you again.

June 11, 2026

Dealership Rating

Employee Rating

Took me in at my scheduled time. Accommodated a work space for me to work while I waited for my car and they completed the service before the time estimated. Great work! Accommodated a work space for me to work while I waited for my car and they completed the service before the time estimated. Great work! More

by HXF_12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2026 -

Acura by Executive responded

It’s great to hear we welcomed you at your scheduled time and provided a workspace while your Acura MDX was in service. We’re pleased we wrapped up everything before the estimated time. Thank you for the positive feedback.

June 10, 2026

Dealership Rating

Employee Rating

Everything went according to plan. People were great work with,verry professional. Got my car back on time. People were great work with,verry professional. Got my car back on time. More

by Capbravo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty

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Jun 11, 2026 -

Acura by Executive responded

It’s great to hear everything went smoothly with your Acura Integra service. Spencer and the team appreciate your recognition of our professionalism and punctuality.

June 05, 2026

Dealership Rating

Employee Rating

Great to work with. Staff are friendly and make an effort to explain what work needs to be done and why. Waiting room is well appointed. Staff are friendly and make an effort to explain what work needs to be done and why. Waiting room is well appointed. More

by magruders87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2026 -

Acura by Executive responded

It’s wonderful to hear our team made the service details clear and you enjoyed our comfortable waiting area. We’re glad you found working with us smooth, and we look forward to supporting your Acura RDX in the future.

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