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Acura by Executive - Service Center

North Haven, CT

4.8
748 Reviews
Call Service Center (203) 234-2111

748 Reviews of Acura by Executive - Service Center

Sort by
May 27, 2023

I had an oil change and oil’s currently leaking , i also never received a car wash when it says it was included. More

by BMC0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Lavacca
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May 29, 2023 -

Acura by Executive responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 27, 2023

Great customer service , timing and work done to the car was great. Will recommend anyone to go there. More

by d.prum85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

May 24, 2023

In my 3 MDX . thank you thank you Joan is great as well as Michael More

by CANNONJMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 22, 2023

I have been bringing my Acura to Michael in the service dept for four years. I trust him. Very respectful. He has a full knowledge of the service I received and any new recommendations for service. I am More

by Mpietrosimone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

May 22, 2023

Your service is very good and helpful recommend for different services but no pressure I will definitely recommend friend More

by Arvind1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

May 20, 2023

I always bring my car here for service. They did forget to put my stem caps back on this last time I brought my car in. I now have to make an extra trip from West Haven to North Haven to More

by DCELLINI152
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Acura by Executive responded

Our goal is to make sure everyone who walks through the door leaves happy. We do apologize for not putting your stem caps back on. We appreciate your business and thank you for choosing Acura by Executive.

May 20, 2023

The staff is very attentive. The staff communicates and keeps the customer aware of the work. More

by Chris Woodford
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
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May 22, 2023 -

Acura by Executive responded

Thanks, Chris, for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 18, 2023

Always helpful, courteous, and fast. Whenever I have a problem they always take the time to evaluate my situation More

by ANTON2986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Acura by Executive responded

Anton, thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2023

Michael was very helpful and very attentive to my questions . Look forward to using executive in the future . More

by ACHASE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 15, 2023

Great experience at Acura by Executive! Michael was very helpful and the customer service was great. More

by Nyela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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