Manny Lugo
Manny Lugo at Acura by Executive
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Manny Lugo

Parts Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Manny Lugo

January 17, 2024

Dealership Rating
Employee Rating

Great service. , Mike and the service staff went to extra mile it is always a pleasure to service car there More

by Frankdicos
Recommend Dealer
Yes
Jan 18, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Frank, and it's great to hear about your excellent experience here at Acura by Executive.

November 13, 2023

Dealership Rating
Employee Rating

This is this is an excellent Dealership very responsive and very good to work with .. Joanne is wonderful to work with.. More

by CCAT931785
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Lavacca, Nick Lavacca, Michael Heath, Austin Rotella, John Nguyen , Joann in sales is a great sales person and already purchased 5 cars from!!!

Nov 13, 2023

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joann here at Acura by Executive.

October 16, 2023

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Great customer service. Always explains things thoroughly... I have been going for years now. They are the best More

by TWEETWENDY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Michael Heath

Oct 17, 2023

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

September 21, 2023

Dealership Rating
Employee Rating

Great Service and shop supervisor was very knowledgeable I am lookin forward to get my car served at this location More

by lorenzo8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Austin Rotella , Brandon Hines

Sep 22, 2023

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2023

Dealership Rating
Employee Rating

excellent services in all it’s departments… they are all very kind, accommodating, explain everything to be done to your car.. i would definitely recommend this dealership.. More

by SHUNGAG
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2023

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 11, 2023

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Everyone was extremely personable and helpful. My experience was great. No pressure. I felt I could trust everyone there and that they were interested in finding me what I wanted. More

by annlisitano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Rotella , Matt Godwin, Brandon Hines

Aug 13, 2023

Acura by Executive responded

Thank you so much for choosing Acura by Executive! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 14, 2023

Dealership Rating
Employee Rating

The service is excellent, Nick in the service area and parts manager Manny are always very professional and super helpful. Excellent interpersonal skills .. I will recommend 100 percent More

by keyra rosario
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Michael Heath , Victoria Felder

Jun 15, 2023

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

December 30, 2022

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Employee Rating

Excellent customer service. Excellent work. Completed quickly with great communication. Will definitely be back and refer family and friends. More

by DONNACBSS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 31, 2022

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Dealership Rating
Employee Rating

Informative, and amazing sales staff! Joanne is the best and the service department took good care of the parts needed for the accessories I added on to my vehicle. More

by GUCCIDAWN1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 29, 2022

Acura by Executive responded

Thank you so much for your kind words! We will definitely pass your feedback on to JoAnn, and we hope you enjoy the new accessories.

December 29, 2022

Dealership Rating
Employee Rating

I have been with them for over twelve years n purchased 5 cars within those years. John Torre n Nick LaVacca go above n beyond in customer service and represent your company with great pride! Thanks More

by ELIZABETHDITURI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 29, 2022

Acura by Executive responded

Hi Elizabeth! Thanks for taking the time to share your thoughts on working with our team. We're glad to have you as a loyal customer and we'll pass along your feedback to John & Nick!

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