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Acura by Executive - Service Center

North Haven, CT

4.9
796 Reviews
Call Service Center (203) 234-2111

796 Reviews of Acura by Executive - Service Center

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June 07, 2023

Everything was done on time and communication was excellent. I also was impressed with my car being cleaned inside and out! More

by CtSoxFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive; we look forward to having you as a valued customer for many years to come.

June 06, 2023

Good job by Mike very polite and informative. Took care of what I came in for no issues. More

by JROTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 06, 2023

Great work and timely work. Fair and accurate review of work needed to be done More

by Mb_broad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 02, 2023

This is my second car with Acura and I enjoy going there because it's quick and easy to get there. The showroom and the customer area are very very nice More

by ANDGLYCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Jun 02, 2023 -

Acura by Executive responded

Thank you, Andy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 02, 2023

Great service and professional very friendly staff. It qas an excellent experience and highly recommend to anyone More

by ALACAMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Extra star for Nick!, Nick Lavacca
Report | Print
Jun 03, 2023 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 31, 2023

Always good service, very prompt attention and thorough evaluation of vehicle Been going her 15 years More

by m.bunnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Report | Print
Jun 01, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

May 31, 2023

Very accommodating on timing and service and repair needs. Very communicative on status and repair and service needs. Don’t feel like I’m being “up sell” on recommended repairs - comes across with high More

by lawrence_j_welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jun 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2023

Michael was very accommodating and professional. He is articulate and explains in detail about the condition of my vehicle. He does excellent job ! More

by Sam Gougsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jun 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sam, and we look forward to working with you again.

May 27, 2023

I had an oil change and oil’s currently leaking , i also never received a car wash when it says it was included. More

by BMC0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Lavacca
Report | Print
May 29, 2023 -

Acura by Executive responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 27, 2023

Great customer service , timing and work done to the car was great. Will recommend anyone to go there. More

by d.prum85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

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