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Acura by Executive - Service Center

North Haven, CT

4.8
772 Reviews

772 Reviews of Acura by Executive - Service Center

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October 26, 2022

The service department is like no other I have dealt with. They explain things an are realistic about services. No high pressure. Just facts. More

by DWAILONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 26, 2022 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 24, 2022

Very good dealership to take care of my car needs/maintenance and problems . Michael is the best service agent in the house. He took care of our car problem or concerns without hesitation. He More

by MONDEJAR_DARWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael and the team were able to help, and we hope to see you again!

October 24, 2022

I have purchased 2 brand new vehicles from this Acura dealership. Very happy with service. Mike is the one I always see. He is great! More

by CATHYVELLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us, Cathy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2022

To start, I was promptly attended by a concerned and knowledgeable service manager which was very much appreciated. I was kept informed of the progress of the work and provided a detailed invoice with a More

by GDBANKER
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 25, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2022

I asked the service tech if he Wouldn't mind putting air in my tires for me while I was there. My tires had less pressure in them after he put air in then then they did when I got there. Not a thorough vacu More

by AROCK407
Recommend Dealer
No
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 19, 2022

Excellent in customer relations. I would recommend Acura in particular Acura by Excutive to anyone More

by ADPOWELL41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 19, 2022

Im very satisfied with the service. The staff was very competent and efficient and were able to diagnose and repair problem quickly. Additionally they were kind enough to provide me wit More

by knockfola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 20, 2022 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

October 19, 2022

Provided great support and escalated issue when needed to get the problem resolved. Service performed was excellent More

by ALEX.RODRIGUEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Burkman, Nick Lavacca
Oct 20, 2022 -

Acura by Executive responded

Thank you so much for your excellent review, Alex! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2022

was able to make an appointment quickly. Brought my car in and quickly got checked in. The service was done quickly. More

by rob_knapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Oct 18, 2022 -

Acura by Executive responded

Thank you, Rob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2022

They are so professional and explain everything! ! Michael is the absolute best! Pleasure all the time! More

by Smilesonly.ct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Smilesonly.ct responded

Thank you gentlemen!

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