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Acura by Executive - Service Center

North Haven, CT

4.8
752 Reviews
Call Service Center (203) 234-2111

752 Reviews of Acura by Executive - Service Center

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January 15, 2025

I have been a long time loyal customer to this dealership. My primary reason being past experience with a senior member of the sales staff, John Torre. I've always been treated fairly and with re More

by TMANIA06437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Fornier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Torre, Austin Rotella
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Jan 15, 2025 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

January 15, 2025

Pleased with my first service. I left the Milford Acura location bc I was displeased with them. More

by KIMSNEDEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us, Kim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2025

I’ve been here for 20 years ! Always excellent service and they go out of their way to take care of their customers ! More

by Jrmusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

January 09, 2025

Acura by Executive is the best Acura dealership in CT. I have always received great customer service. Terrance in service is the BEST!! He has been servicing my cars for more than 20 years. More

by Brian Camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Acura by Executive responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Terrance or our team can be of further assistance.

January 09, 2025

Michael is very professional and efficient. Great to interact with. An overall quality experience as a customer. More

by Mcelentano12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

January 09, 2025

Mike answered all of my questions quickly and very professionally. He was very knowledgeable and helpful with my service questions. Couldn’t have asked for better service! More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Acura by Executive responded

Thank you, Taylor, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with Mike at Acura by Executive.

January 04, 2025

The two men who have taken care of my automobile needs have been extraordinarily helpful. They have been attentive and have tried to meet all my needs. It is a pleasure to go there. More

by alanhlovins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
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Jan 05, 2025 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

January 03, 2025

Michael is very professional and always attentive to the needs of the customer. Keeps me informed about status of car. More

by rricc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2024

They offered me incredible customer service. Mike Heath always goes above and beyond,Fantastic Service! More

by Kinuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Acura by Executive responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2024

Overall, timely service and quick, easy check in and check out. Appreciate the communication throughout. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Acura by Executive responded

Frank, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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