Acura by Executive - Service Center

Unprofessional, poor workmanship with installation of a new factory spoiler. Spoke with the service advisor about new install brakes making loud screeching noise, his response was for me to wait until anot new factory spoiler. Spoke with the service advisor about new install brakes making loud screeching noise, his response was for me to wait until another replacement spoiler part comes in and I must deal with the noise until. I returned my vehicle back to the dealer and they reinstalled the new spoiler ( still wasn’t flush) big visual gap, one side higher that the other. advisor told me that how they all look. When it comes to the brakes the advisor claimed the tech drove the vehicle over 20 miles and didn’t hear anything. Advisor told me that he would let the manager get in contact with me and that was from 6/25/22 and it is now 7/7/22. I would not be bringing my vehicle back to this shop for future repairs. More

Service was great! Nick explained what service was provided and what needs to be done for next time! Nick explained what service was provided and what needs to be done for next time! More

Great dealership with competent and professional staff. Michael does a terrific job in the service department. I have no complaints! Michael does a terrific job in the service department. I have no complaints! More

Service advisor is the best I have ever been associated with. He is very knowledgeable, professional and attends to my concerns. with. He is very knowledgeable, professional and attends to my concerns. More

Every time I get my car serviced they make me feel like family not just a customer. family not just a customer. More

The dealership was clean, the people are friendly and very professional. Thank you, greatly appreciated. very professional. Thank you, greatly appreciated. More

Love their greetings, and their knowledge. Also the fact that they do a car wash after every service show that they care about cars as much as I do and that’s why I always take it for anything Also the fact that they do a car wash after every service show that they care about cars as much as I do and that’s why I always take it for anything at the dealership! Last service that I had done I was very pleased 😀 More

I received very good service. The service manage Mike was very helpful and pleasant. So concerns to report The service manage Mike was very helpful and pleasant. So concerns to report More

I received good service, was well informed on progress and treated with respect. The car wash after service is great. and treated with respect. The car wash after service is great. More

They are very helpful with customer service and satisfaction in mind. I highly recommend their service department. satisfaction in mind. I highly recommend their service department. More