On today DEC,30 2014 I picked up my 2010 Acura zdx from Acura of avon. No, I did not buy it from them, No, I did not have them pick it up for me. I had sent form another Dealer in OHIO!! I Trusted Bill, and Tim and team (mark) to do the check and service on this car as though I bought it from them. WHY? because 9 yrs I have been driving 50miles(one way) to Acura of avon for service on my 2005 RL when I could easily go 3miles to my local acura dealer. Avon treats me like one of the family. they do not Lie or upsale repairs you do not need to your vehicle. or treat you like you are stupid or small. I can tell Tim or Bill(great service manager) what I want and they will do it ,if the can without gouge you for a high cost! They are as down to earth as any working guy. I trust them. I am a lower middle class guy working pay check to pay check I never leave beat up or felling cheated for acura avon service. many have come and gone but they keep there honesty and professionalism everytime. Mark is a tech who works on my Acura each time. He does it right the first time and keeps your vehicle until it is right to give it to you, even overnight!! without charging you more.. Now hows that for service..!! You will come back with your acura if you drive up there one time and meet the team of Acura of AVON.. GOOD People. Happy New Year to all.