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Acura of Berlin
Berlin, CT
1,309 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,309 reviews
August 18, 2023
Everyone is always wonderful at Acura Of of Berlin Never disappointed would recommend friends and family to purchase lease and service at Acura Of Berlin disappointed would recommend friends and family to purchase lease and service at Acura Of Berlin More
by MARROYO0
Verified Customer
August 15, 2023
Easy to make appointment. Keith was very helpful and gave me status updates Waiting room was very clean Keith was very helpful and gave me status updates Waiting room was very clean More
by SAL33
August 13, 2023
Great service except why can’t they wash your car and vacuum it after spending over $1k!? Not acceptable vacuum it after spending over $1k!? Not acceptable More
by aliciauliano
August 13, 2023
Had a great experience as usual. This is my 3rd oil change and was very satisfied This is my 3rd oil change and was very satisfied More
by michaelcella56
Employees Worked With
August 11, 2023
Their customer service is always on point. Response to any questions or concerns are addressed promptly. Response to any questions or concerns are addressed promptly. More
by DADULANEY
Employees Worked With
August 11, 2023
Keith has always been so very helpful and explains everything in detail. His knowledge of automobile care is very good. He is always looking out for the best interest of the customer. I would highl everything in detail. His knowledge of automobile care is very good. He is always looking out for the best interest of the customer. I would highly recommend him to anyone. More
by btobytim
Employees Worked With
August 10, 2023
Excellent service! ! I have no issues going to Acura in Berlin. I would recommend this place to everyone. ! I have no issues going to Acura in Berlin. I would recommend this place to everyone. More
by CAGREENE98
August 10, 2023
Jessica was very professional, accommodating, and polite, excellent service experience. I am very satisfied with the work completed on my car. excellent service experience. I am very satisfied with the work completed on my car. More
by Pantaleo
