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Acura of Berlin
Berlin, CT
762 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 762 reviews
April 23, 2024
No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area Professional people who took time to explain everything. Decent wait time pleasant waiting area More
by Mfiondella61
Verified Customer
Helpful April 23, 2024
I had no issues and the car was ready when it was promised to me promised to me More
by CJTAVZ
Employees Worked With
April 23, 2024
Customer friendly and the staff was great. I will recommend Acura of Burling to anyone. I will recommend Acura of Burling to anyone. More
by rnaipau1
April 22, 2024
Nice customer service no waiting to get your car service. Explain everything that was done to your car. Explain everything that was done to your car. More
by RAINEYT66
Employees Worked With
April 20, 2024
The service appointment for my car was great from beginning to end. Great reception, great service work! I was very impressed :) beginning to end. Great reception, great service work! I was very impressed :) More
by heyjude622
April 18, 2024
Claudia was amazing, she was very thorough in her explanations, courteous, attentive, knowledgeable and professional explanations, courteous, attentive, knowledgeable and professional More
by sshawnsalmon
April 17, 2024
Very clean, the people I dealt with were professional, courteous and hospitality, and helpful/ good courteous and hospitality, and helpful/ good More
by sshawnsalmon
April 17, 2024
I’ve been buying and having my Acuras serviced at Acura of Berlin for nearly 6 years now. Always great service, this time was no exception. Never a problem. of Berlin for nearly 6 years now. Always great service, this time was no exception. Never a problem. More
by Dtimbro
Employees Worked With
April 17, 2024
Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me. inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me. More
by EP
Employees Worked With
Other Employees :
Andre - Excellent!
April 16, 2024
Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon appreciated. We will be returning soon More
by woodonwater
Employees Worked With
