Acura of Berlin

Loving the car, smooth sale experience. No negotiating on used cars. Raj/salesperson & Jessica/finance were both professional/courteous. Acuralink wasn't as ideal/easy for setup as I was to No negotiating on used cars. Raj/salesperson & Jessica/finance were both professional/courteous. Acuralink wasn't as ideal/easy for setup as I was told (missing information, email didn't work, had incorrect name was told it was due to it being previously leased?), required me to make 45-minute call directly to the number to fix but is now working. More

Always a great experience. Great communication. Always fix the main problem with the vehicle and offer great service recommendations. Great communication. Always fix the main problem with the vehicle and offer great service recommendations. More

My husband dealt with Raj and had a good experience. I had a great experience with Jessica going above and beyond for us. She excelled. I had a great experience with Jessica going above and beyond for us. She excelled. More

First time visit abs customer- felt welcoming and explained in detail of what is going to be done. explained in detail of what is going to be done. More

Quick, efficient and professional Very professional and informative. I especially like the videos they take to check underneath your car .... And the quick car wash is a nice touch at the end. informative. I especially like the videos they take to check underneath your car .... And the quick car wash is a nice touch at the end. More

Easy and professional My advisor and the technicians that worked on my vehicle were top notch worked on my vehicle were top notch More

I had such a great experience working with Jim during my first car purchase! He made the entire process so easy and stress-free. He was incredibly helpful, patient, knowledgeable, and highly organized throu first car purchase! He made the entire process so easy and stress-free. He was incredibly helpful, patient, knowledgeable, and highly organized throughout the entire process. Jim was always easy to reach and quick to respond to any questions I had. He took the time to explain everything thoroughly and never made me feel pressured. Buying my first car was a big decision, and Jim made sure I felt comfortable and confident every step of the way. I truly couldn’t have asked for a better experience! I highly recommend Jim to anyone looking to purchase a vehicle. Thank you again for making my first car-buying experience such a positive one! More

Clean , people polite t. The person who took care of me . Was very good at his job . The person who took care of me . Was very good at his job . More

Acura Berlin staff member hasn’t been very helpful, I have an issue and I keep getting the runaround. have an issue and I keep getting the runaround. More

I highly recommend this dealership! I had a wonderful experience throughout the entire car-buying process. They offered me a great deal along with excellent promotions, and the staff wa I had a wonderful experience throughout the entire car-buying process. They offered me a great deal along with excellent promotions, and the staff was patient, understanding, and attentive to my wants and needs. I never felt rushed or pressured, and they made sure I was comfortable with my decision. Overall, it was a pleasant and stress-free experience. I would definitely recommend this dealership to anyone looking to purchase a vehicle! More