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Acura of Berlin
Berlin, CT
1,150 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
March 23, 2023
Very accommodating, efficient and wonderful communication. The facility was immaculate and inviting. Everyone we dealt with was pleasant. communication. The facility was immaculate and inviting. Everyone we dealt with was pleasant. More
by swasik0
Verified Customer
March 23, 2023
It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾 Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾 More
by FASTFEETTC
March 21, 2023
I always have a great experience here. Staff are kind, helpful and seem honest. No complaints whatsoever in the 2yrs I’ve been coming here for service. Staff are kind, helpful and seem honest. No complaints whatsoever in the 2yrs I’ve been coming here for service. More
by KATE_CORMIER
Employees Worked With
Unsure
March 21, 2023
Very good customer service, car was washed and serviced on a timely basis. Solid work on a timely basis. Solid work More
by cdogg1226
Employees Worked With
March 20, 2023
Noise coming from brakes was unable to be detected and we are still hearing the screech now when we go forward and apply brakes. are still hearing the screech now when we go forward and apply brakes. More
by MELANIE0526
Employees Worked With
March 18, 2023
The staff is always pleasant, professional and knowledgeable every time I visit Acura of Berlin! knowledgeable every time I visit Acura of Berlin! More
by Shelby.nadeau
Employees Worked With
March 18, 2023
Acura of Berlin was great! They got me in right away to fix my problem and kept me updated along the process. Very nice as well. They got me in right away to fix my problem and kept me updated along the process. Very nice as well. More
by emmawat423
Employees Worked With
March 18, 2023
Fast service and friendly staff. Competitive pricing. Courteous they even vaccumed by floor mat! Highly recommend! Competitive pricing. Courteous they even vaccumed by floor mat! Highly recommend! More
by spg9017
Employees Worked With
March 18, 2023
Very clean and knowledgeable staff I will do all my service there thank u Keith service there thank u Keith More
by JOHNPRADO40
Employees Worked With
