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Acura of Berlin
Berlin, CT
1,149 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,149 reviews
February 22, 2023
Erica is fantastic! She is incredibly knowledgeable and made every effort to make the entire car buying process as seamless as possible. I could not have asked for a bet She is incredibly knowledgeable and made every effort to make the entire car buying process as seamless as possible. I could not have asked for a better experience. More
by JCS
Employees Worked With
Erica Casey
February 21, 2023
Diligent service and work to solve a difficult car problem. Given a loaner for weeks needed to solve and treat my problem. problem. Given a loaner for weeks needed to solve and treat my problem. More
by MEFARWELL
Verified CustomerEmployees Worked With
February 19, 2023
I've been serviced by this dealership for many years. This is my 3 Acura that they been servicing for me and I keep on coming back because they do it right the first time and they do it with a smile. This is my 3 Acura that they been servicing for me and I keep on coming back because they do it right the first time and they do it with a smile. More
by TONY.SALONIA
Employees Worked With
February 18, 2023
Very nice job. I wish you did these other days than Thursday, but that is my anyone’s fault. I wish you did these other days than Thursday, but that is my anyone’s fault. More
by JACQUELYN1280
Employees Worked With
February 18, 2023
My problem was assessed and dealt with quick and easy. Would definitely return for all my car needs. Would definitely return for all my car needs. More
by ISMAEL.RIVERA
Employees Worked With
February 18, 2023
I usually have a good experience when having my car serviced. When I wait for My car I feel I need to remind them that I am there waiting. serviced. When I wait for My car I feel I need to remind them that I am there waiting. More
by FDIFIORE61
Employees Worked With
February 18, 2023
Every time I come in for an issue, they fix that issue without any dilly dally at all. If something is a minor concern they'll mention it, but I've never felt pushed or strong armed into any additional wo without any dilly dally at all. If something is a minor concern they'll mention it, but I've never felt pushed or strong armed into any additional work/services. There's no sales pitches when I come in for an oil change, and I love that. Best team I've ever encountered at a Service Department. More
by AGORE6
February 18, 2023
We drive 40 minutes to have the car serviced primarily for their expertise and knowledge. It's worth the trip! for their expertise and knowledge. It's worth the trip! More
by rdx owner
Employees Worked With
February 15, 2023
Very helpful and knowledgeable dealership. They made car buying easy and enjoyable. We would recommend them. Erica was extremely knowledgeable on the vehicle. We bought from Berlin Acu They made car buying easy and enjoyable. We would recommend them. Erica was extremely knowledgeable on the vehicle. We bought from Berlin Acura because of Erica. More
by Opstrup
Employees Worked With
Erica Casey
