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Acura of Berlin - Service Center

Berlin, CT

4.7
650 Reviews
Call Service Center (860) 846-4974

650 Reviews of Acura of Berlin - Service Center

Sort by
April 17, 2023

Love this place and people are very welcoming l definitely will recommend this place to my friends and family! Thank you all Ramiza. More

by semso35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Apr 17, 2023 -

Acura of Berlin responded

Ramiza, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

April 17, 2023

Excellent service once again. We are never disappointed when we come to Acura. We will continue to return. More

by LAG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bird, Jason Hastey, Jessica Sharpe
Report | Print
Apr 18, 2023 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

April 15, 2023

My first time there and it's a beautiful, clean and super friendly location. Geez. A lil pushy lol. I would return for sure!!! More

by Kplund18
Recommend Dealer
Yes
Employees Worked With
Tony and Keith
Report | Print
Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

Apr 15, 2023 -

Kplund18 responded

All good

April 15, 2023

Very positive experience ~ clean establishment, comfortable waiting area, friendly and efficient staff. Highly recommend Acura of Berlin More

by djcooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey
Report | Print
Apr 16, 2023 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

April 15, 2023

Prompt service and wait time to repair my Acura vehicle for scheduled maintenance was minimal. More

by KDMARTIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Apr 16, 2023 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

April 14, 2023

Found everyone to be friendly, knowledgeable and helpful with everything that needed to be done. More

by bob.tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Acura of Berlin responded

Bob, Thanks for sharing your experience with Acura of Berlin. Keith and our team appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

April 13, 2023

They are polite yet professional at Acura of Berlin. I always get things done smoothly and highly recommend them ! More

by SDuchesne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Apr 14, 2023 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

April 12, 2023

Everything was good , he told me what to expect far as when I dropped the car off til when I was picking the car up communication was great More

by Fredgrate15
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Apr 13, 2023 -

Acura of Berlin responded

Thank you for your business, Fred. We appreciate the five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

April 12, 2023

All members of the Acura are always prompt & polite. The dealership is spotless and always stocked with bottled water & snacks in the.waiting area More

by RMKOCHAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey
Report | Print
Apr 13, 2023 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Tony Braglia General Manger 860-829-3780

April 11, 2023

I bought my 2018 Acura RDX about two years ago. Since then, Acura of Berlin Staff have provided excellent professional service. I would not take my Acura anywhere else. PFB 4/11/23 More

by pbutkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Bird, Service Manager, Jessica Sharpe
Report | Print
Apr 12, 2023 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

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