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Javier Rivera
Javier Rivera at Acura of Berlin
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Javier Rivera

Parts Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Javier Rivera

November 15, 2023

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Employee Rating

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations. More

by MKVELEZ1199
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad , Erica Casey, Diyan Sheikh

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Nov 15, 2023

Acura of Berlin responded

Congratulations on your new vehicle! We are so glad that Erica had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Braglia General Manger 860-829-3780

November 04, 2023

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Employee Rating

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my mi More

by robp
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad , Erica Casey, Jessica Sharpe

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Nov 05, 2023

Acura of Berlin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Rob, feel free to contact us at your convenience. Tony Braglia General Manger 860-829-3780

November 02, 2023

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Jessica help me so much honestly she really helped me in a time of need More

by est1989jayjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz, Lucius Ulett, Keith Davis, Steve Hooker, Tom Suchojad , Richard Bird, Jennifer Budaj, Larissa Hartline, Jessica Sharpe

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Nov 03, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

September 01, 2023

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Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed More

by Gojo41464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe, Matt

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Sep 01, 2023

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

August 04, 2023

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I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive. More

by DRC1963
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jessica Sharpe

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Aug 05, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

July 26, 2023

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Professional and courteous sales and service with very polite staff. Nice collection of new and used cars for sale now too. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jessica Sharpe

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Jul 27, 2023

Acura of Berlin responded

Thank you, Jake, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

July 01, 2023

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Very Friendly Atmosphere. This dealership makes you feel comfortable the minute you arrive with car for service. More

by RUDIRDEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Elin and Matthew

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Jul 03, 2023

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

June 22, 2023

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My visit was great and the staff is very friendly! The prices are a bit over priced. More

by zach
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jason Hastey

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Jun 23, 2023

Acura of Berlin responded

It's great to hear that we were able to help you out, Zach. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

June 08, 2023

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Employee Rating

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand More

by threeboxers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Steve Hooker, Tom Suchojad , Tony Braglia, Richard Bird, Jennifer Budaj, Erica Casey, Larissa Hartline, Jason Hastey

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Jun 09, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

May 29, 2023

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Employee Rating

Always professional and caring service even in my last minute emergencies. They have never given me a problem with bring my car in and receiving a loner. I have been to and call other dealers this site is More

by shonda02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hooker , Richard Bird, Jessica Sharpe

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May 30, 2023

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

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