Acura of Brookfield

My 2nd Acura! I wandered into the dealership to look at suv's but fell for the performance red ILX! i have been driving a TSX for 10 years and have loved it! I hav I wandered into the dealership to look at suv's but fell for the performance red ILX! i have been driving a TSX for 10 years and have loved it! I have not had any issues with it, so deciding to buy another Acura was very easy! My salesman, Tony was great! Tony answered all my questions and never pressured me. He even hand dried my car the day i picked it up! NICE!!! Many thanks to everyone at the dealership who helped me with my purchase, including the finance guy, Brian...who found the best financing option for us. More

3rd time is a charm This is the third used car we have bought from Steve and Acura. We told him what we were looking for - model, year and color - and within a month we g This is the third used car we have bought from Steve and Acura. We told him what we were looking for - model, year and color - and within a month we got the call telling us he had an ILX that was just what we were looking for. Steve is professional and honest and went to bat for us. We could not be happier. More

A-1 care at Brookfield Acura - Zimbrick dealership I gave up my 18 yr old Yukon. Not easy for me to downsize but necessary. Steve Armitage showed professionalism and enthusiasm for helping me purchas I gave up my 18 yr old Yukon. Not easy for me to downsize but necessary. Steve Armitage showed professionalism and enthusiasm for helping me purchase. I could not have asked for better customer service from him, financing and the Service tech who helped with my trade in. Everyone in passing was pleasant. I've been through several dealers within 90 miles. Alot did not have the care for a customer that was evident at Acura of Brookfield. Thank you, More

Happy New RDX Owner My husband and I are new RDX owners and couldn't be happier with the service we've received from Acura so far. Tony & Annie answered all of our quest My husband and I are new RDX owners and couldn't be happier with the service we've received from Acura so far. Tony & Annie answered all of our questions - with Tony spending considerable time with us going over of the car's options. More

Experience Smooth transaction. Would work with David again. Found David to be patient and not pushy while we considered our options and made our final decision. Smooth transaction. Would work with David again. Found David to be patient and not pushy while we considered our options and made our final decision. More

2019 MDX Dave did a great job. He was very quick and professional. Great car and dealership. My wife loves her new MDX. Thank you for the great deal; Dave did a great job. He was very quick and professional. Great car and dealership. My wife loves her new MDX. Thank you for the great deal; More

Great Service Tony did a great job showing me all my options. My three-year lease was coming to an end and I wanted to learn all my options. By the end of my vis Tony did a great job showing me all my options. My three-year lease was coming to an end and I wanted to learn all my options. By the end of my visit, I knew exactly what I wanted and I drove away in my new car the next day. Thank you so much, it was another great experience at Acura of Brookfield! More

Wonderful Car Buying Experience Steve and the team were awesome. They were quick and professional during the entire process without pressuring us too much to make a decision. Once we Steve and the team were awesome. They were quick and professional during the entire process without pressuring us too much to make a decision. Once we were wrapped up with the sale their professionalism and friendliness carried over into following up with us to make sure we were happy with our decision. Will definitely come back when we are in the market again! More

Best car buying experience one can have! Very impressed! We don't buy cars often, in part due to the dreaded experiences we've had in the past, and with the preconceived expectations we have of buying a car We don't buy cars often, in part due to the dreaded experiences we've had in the past, and with the preconceived expectations we have of buying a car through a dealer. Acura of Brookfield has pleasantly changed that for my wife and I. Note that we live in Illinois, about an hour and a half from the Brookfield, WI dealership, so this was a big stretch for us. Also note, we were looking at buying (and did buy) a pre-owned Mazda CX-5 from this Acura dealer, but we were treated as if we were looking at new Acuras! First the pre-sales activity... Our questions were answered very promptly and cordially. We needed some clarifications on the pics of the car we were interested in, and Jessy was there addressing our concerns. In fact, some blemishes on the interior of this used car were evident in the pics, and Jessy had it cleaned up, and then took a video of the interior to show us that it was addressed / fixed. We made the drive and met up with Jessy, who took us to where the car was. Wow, it was really pristine, clean, and very presentable. There were no bad or other surprises with this used car (29k+ miles) at all. We then met our sales guy, Dave Stawicki, and he told us about the car, and took us for a test drive. He was very personable and friendly, and we enjoyed our time with him in and around the car, and dealership. The car was priced pretty well, and we had an idea of what we could get for our old trade-in, so the negotiation was quick and painless; none of the "let me go check with my manager" xx that is so prevalent at dealerships. There was no xx dealing with Dave! We bought the car! Then we met Brian Chilson in Finance who facilitated the purchase of the car. He was also very friendly to deal with, was great at explaining all the paperwork (they took care of our Illinois state and county taxes as well), and he tried to get us out and on our way as was humanly possible for him, which was much appreciated. I needed to reach him the next day and a bit after that too, and he was very accessible, with quick return communication. The deal was complete, and we excitedly made our way to our new "used" Mazda, and there on the car's console were a dozen fresh, beautiful red roses for my wife! I'm not lying when I say she teared up a bit. That was impressive, and a full tank of gas was a welcomed bonus as well. A month or so later, a package of fresh chocolate chip cookies showed up at our doorstep from out friends at Acura of Brookfield! Thanks guys! Illinois dealers, take note!! We had a few minor issues that needed to be addressed post-Sale, and both Brian and Dave were there for us, and immediately addressed the concerns to our 100% satisfaction! All in all, we had a great experience with our car purchase here, and cannot highly recommend Acura of Brookfield enough. We are now trying to get my wife's sister to buy a car from them! More