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Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,397 reviews

July 04, 2016

Fantastic Customer Service I own a 2006 Acura TL, which I absolutely love and hope not to have to replace for a long time. I have had all of my maintenance and service done at A More

by Edie Schimpf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield.. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

July 02, 2016

Keith was GREAT! I had some problems with obtaining my Home Equity Loan, mostly because I own a condo. It took 7 1/2 weeks before it was finally finished. Keith lost More

by Kathy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Keith was able to provide you with the excellent experience we strive to provide all our customers. Great to hear you love your RDX! Annie Kawczynski Business Development Manager

May 26, 2016

A1 Service Excellent service, timely, and friendly. Everyone i crossed paths with was smiling. The car was washed and cleaned before i left which is a nice added More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Annie Kawczynski Business Development Manager

May 13, 2016

Easy process! I recently purchased my new MDX from Stuart Beispiel and he made the sales process very easy. He gave me the options available to me, gave me the loya More

by David Balistreri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Stuart was able to provide you with the excellent experience we strive to provide all our customers. Your recommendation is appreciated! Annie Kawczynski Business Development Manager

May 09, 2016

Acura TLX Straight forward dealer, process was simple, fast and fair. Salesman Stuart Beispel is awesome. Brian in finance also made the process easy. Just f More

by todd123
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016 -

Acura of Brookfield responded

Congratulations on your new Acura TLX! Thank you for taking the time to write about your experience. It is wonderful to hear that Stuart and Brian were able to provide you with the excellent experience we strive to provide all our customers. Annie Kawczynski Business Development Manager

May 01, 2016

Best service ever! I have used Acura of Brookfield for 12 years and would go no where else. They are so cordial, helpful and courteous every time I go in and do a great More

by Lori Kilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this great review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Annie Kawczynski Business Development Manager

April 28, 2016

Service Work Adam handled all my questions and assisted with suggestions on my windshield repair. They do a great job of communicating expectations on the front e More

by michealelton68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 28, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Adam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

April 27, 2016

Mixed review Service was fast on my airbag recall very friendly great waiting room but i dont recommend the extras cause someone might steal something and for the More

by Mdxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Acura of Brookfield responded

I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. If you have not shared your experience with our management team please contact me so that I can look into your situation and resolve any outstanding concerns you have. Annie Kawczynski Business Development Manager

April 23, 2016

Brookfield Acura Service: Colin Feidler Thanks Colin and Repair Technicians for the extra effort taking care of the front fender while my RDX was in for routine maintenance. It is this kind More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2016 -

Acura of Brookfield responded

Thank you for sharing your experience with Acura of Brookfield, Colin and our Technicians. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

April 09, 2016

Highly satisfied with Acura of Brookfield David Kaemmer was very good to work with. I made contact during the previous week with David answering several questions about a particular used vehic More

by Mike L
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Acura of Brookfield responded

On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dave and Brian and it is always great to hear feedback about our Pre Department especially that you received outstanding service. We will be sharing your feedback amongst our team. Annie Kawczynski Business Development Manager

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