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Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,397 reviews

September 06, 2021

Was greeted timely. Team was friendly and professional. Work was done well and very quickly. Waiting room and facilities were nice. Just think it was a bit expensive. More

by Marcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

They helped to troubleshoot an issue with my sound system and absolutely provided the best customer service possible! Thank you to all who helped solve the issue! More

by CARRIEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Thank you for the wonderful feedback from your recent service visit to troubleshoot your sound system. It is great to hear that the issue was solved.

September 04, 2021

See Keith Cohen and you won’t be disappointed. He is the most honest car dealer I have ever encountered in my life. The experience felt so comfortable and I never felt pressured. More

by Markisha_Fleming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this incredible review and recommendation for Keith.

September 04, 2021

X x x x x x x x x x x x. X x x x x x x x x x x x. X More

by TIM@EBADVERTISING.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Thank you

September 03, 2021

I can’t remember the names of who I worked with but everytime I’ve dealt with anyone at this location the service is excellent and the people are amazing. Of course I always wished it cost less but …. More

by Alekschas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review.

September 03, 2021

The service technician do a really great job whenever my vehicle is in for maintenance. I look forward to my next appointment on the 18th of September. More

by TJMAC19701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Thanks for sharing this great feedback from your recent service visit.

September 02, 2021

Scheduled oil change same day that got me in and over delivered having my car ready in less than 45 mins. Derrick did nice job keeping me informed on progress. More

by akind1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thanks for sharing about your great service experience with Derrick.

September 02, 2021

The service is very quick and well organized. The service guy is also kind and describe issue clearly. In the meantime, I also test drive new Acura MDX. Both sales and services are very cooperate. More

by mouzhidong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review from your recent service visit.

September 02, 2021

I initially wrote a less than flattering review of my purchase of a CPO RDX in August. Sales Manager Ben Mortimer reached out to me and assured me that they would make it right. He's obviously a man of More

by leetell2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

August 31, 2021

Very easy to deal with. Our salesman, Nick Meyet was wonderful to work with, very. Courteous following up and answering all our questions. As a matter of fact I have decided to wait on looking for a car More

by jmetzger1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Acura of Brookfield responded

Congratulations. We are thrilled to hear about your wonderful buying experience with Nick and Ben.

Aug 31, 2021 -

jmetzger1946 responded

Great dealership… fair and willing to work with their customers. Nice experience! Not pushy…. Will wait for your decision. Try them….. you’ll like them!